Clements Insurance Agency - Decatur (GA)

Tiffany Comar Very cheap reasonable priced I have two vehicles on one policy and it 180 a month I love them just the wait time depending on whos in there but other wise Ill recommend anyone to them

Donovan Alejandro gamboa Maria was friendly and always available. The efficient claim process made my situation less stressful than I expected. You can tell they care about their clients.

hitesh pambhar This people should not allowed to be in business. 75+ days since I lost the car coz of their client, they still did not paid the money, that is less than worth of my car. Rental was only 2 weeks...that was their COURTESY not my right!! No one ever answer the phone calls/voice mails and barely reply to email with 1 to 10 ratio! No body started working on my claim for whole entire 1 month, and I had to rent and pay on my own. They dont understand the close loop communication. Insurance adjuster replies when you ask why money is not deposited.....SHE SAID...I DON"T KNOW WHERE DISCONNECT IS!!!! Really......???!! you are working in the company, responsible for the claim, and this kind of illerterae, irresponsible and pathatic reply??!! This reply should be good enough to fire someone, who dont communicate with client for weeks and months!!! In general, this complaint is for the Governing bodies rather than the company itself, who have allowed these people to sell the policies....This is totally un acceptable way of business!! They know what they are suppose to do and not doing! People are buying from them probably for the cheaper cost! Victims are like me, who lost the car, no rental, no money for this long!!

Greg Mitchell I can’t say enough good things about working with Stacy Ball at The Byrd Insurance Agency Inc. From the very first call, Stacy made me feel like more than just a client—she took the time to truly understand my needs and walked me through every option with patience and clarity. What stood out was her dedication to helping me find coverage that also supported my status as a U.S. Veteran. She went the extra mile to explore services and benefits tailored to veterans, which gave me peace of mind and saved me time and money. Her professionalism, warmth, and genuine care made the whole process smooth and stress-free. If youre looking for someone who truly listens and delivers top-notch service, Stacy is it. I highly recommend her and the Byrd Insurance Agency team!

Stephen Southers Jackie is the best insurance agent that we have ever been associated with and we have went with quite a few. She is detail oriented and always looking for the best deal for her customers. Best insurance and agent!

Melissa Avalos Izza is a wonderful Agent, when our office was in a bind she dropped what she was doing to help us immediately. Not only does she give you her undivided attention when in a bind but always with any simple question we may have. Highly recommended!

Kevin Poitier Mr George was very professional, very helpful in getting my situation straightened out. I appreciate it everything he did for me and my situation.

Chuck Northington Terry isnt just an insurance agent. He is an insurance advisor, insurance consultant and insurance expert. More importantly he is trustworthy. If he says he will do something then it will get done. If you call him and get his voicemail and he says "leave your number and I will call you back" then you can bet your money that your phone will be ringing within 30 minutes. Customer service, reliability and the best rates are why I am a customer and recommend Terry as an agent.

Chasidy Dodd You will not be disappointed with the service you receive from this office!!