Premier Tax & Accounting Services - Blue Ridge (GA)

5 /5 J Johnson: This was my first year using Premier Tax & Accounting Services. I found the staff to be helpful and professional. Although I had to file an extension, my tax returns were completed shortly after April 15. I am not a computer expert so I had to seek help several times from Lisa Hernandez who is the receptionist. Lisa was always responsive and answered my many questions. She helped me navigate through the client portal to locate forms and other info that I needed. She was very patient, professional and knowledgeable.

2 /5 Gilda Lyon: I have used this firm for over 6 years and always loved it when Jackie Self was there. Now that shes gone, it feels like a big city firm and Im not happy with the service. There used to be several people in the front office to assist you and now you are lucky if the office is even open. I had an issue last tax season with my Georgia return and after FOUR letters from the Ga. Dept. of Revenue, it is still not resolved. I am looking for a new firm! Jackie, if you are still doing tax returns, PLEASE call me!!

4 /5 Calvin Wilson: There was a delay in getting my taxes completed, but they were complicated. After getting in touch with the owner, Jonathan, he was very nice and helpful. Within less then a week he had them done. Staff was very nice throughout the whole process. My original rating was a 1. I am now comfortable changing it to a 4.

5 /5 Dona Harris: Very professional, friendly staff. Completed our returns accurately in a timely manner. Highly recommend their firm.

1 /5 Caleb Palmer: We have used Premier Tax and Accounting Services for the last several years. This year, with new ownership taking on far too much work and not finishing our 2023 tax return until late June (Only after us calling the office for multiple weeks requesting it be completed), we are being charged almost $500 in penalties and interest as a result of the forced extension. Despite submitting our information in mid-February, they did not notify us that we had to file an extension due to their inefficiency until less than one week before the April tax deadline. Had they simply completed our return by then, we could have resolved our unaccounted for document and avoided these additional costs. It’s also important to note that had we not contacted the office repeatedly, we would likely still be waiting on our return to be completed and unknowingly accruing more fees/interest in the meantime. Despite costing us an extra $500 on top of our tax bill, they were happy to continue raising their fees as they have annually since we started using them. Their recommendation was to “Use this as a learning opportunity”. We learned that we shouldn’t entrust them with our hard earned money. My recommendation to any prospective clients is to find another tax service that works more than 28 hours per week, and that is willing to take accountability for their own actions, or lack thereof.