What Clients Are Saying Pineland Bank of Baxley (GG)
5 /5 Gretchen Bailey: They have always been helpful every time we have had questions or needed their immediate services.
5 /5 Shxzam 360: Weve been banking with them for 30+ years. Excellent customer service! Theyre always willing to help.
2 /5 allgood ables (Katie ace): iI kno you all r strictly atm,s,, 7 ace,s l8er, iI said no,s in thee real Gina,s,
1 /5 Winona Miler: If youre looking for a great Bank to put your money in as well as your confidence, DO NOT choose this one. The Tellers are nice and respectful. However, if you have any reason to speak with a manager, theyre extremely rude. Especially Mrs Rooks.
After a situation occurred where myself as well as my mother were treated rudely and STILL returned 500$ that was over counted, I called and asked to speak to the Branch Manager. The rude manager told me he was on a conference call. I asked for a return call. 10 minutes later it was her who called me back and told me the branch manager was going to be on conference calls for the rest of the day. So, I asked if he could possibly call me back tomorrow? She then told me that he was going to be on conference calls ALL the next day as well and might not get around to me. Literally.
Why would a Bank conduct business this way?
The Teller is the ONLY person who apologized for the behavior of her manager and thanked us for being honest and staying to recount the cash and returning the 500$.
This type of treatment will surely deter most people from being honest or continuing to Bank with Pineland.
NOW, CHANGE MY MIND!!
5 /5 Morgan Graham: I love the staff. The doors are now open, also. Great place to do your banking.
LaTonya Yesterday Opened a new account a few weeks ago. The opening deposit went into the wrong account as it was not available in my account until later the next week-noted the deposit slip had a line drawn over the acct number with a different handwritten number below the original one. Over 1 week later my bank cards still hadnt arrived. No communication from the bank either time, I initiated the calls. Ended with me just closing the account, since no one seemed to care about the handling of my funds, nor having my business as a new customer. Sorry to know that a bank with such a longstanding relationship within the community could make these careless mistakes. But the indifferent attitude & failure to attempt to make things right speaks volumns, and is at best, disappointing.
Amanda Mulkey Christy was absolutely amazing! She was patient and so understanding and worked diligently to get everything ready for us to sign. Also Jessica & Tina are pretty amazing as well. Oh and don’t forget the awesome bald guy.
Tara Reichert Rockefeller Capital Management is wonderful to work with! The team is extremely knowledgeable and it is abundantly clear that they care about their clients! I highly recommend working with them when in need of a great team to help with your finances!