What Clients Are Saying Pineland Bank of Baxley (GG)
5 /5 Gretchen Bailey: They have always been helpful every time we have had questions or needed their immediate services.
5 /5 Shxzam 360: Weve been banking with them for 30+ years. Excellent customer service! Theyre always willing to help.
2 /5 allgood ables (Katie ace): iI kno you all r strictly atm,s,, 7 ace,s l8er, iI said no,s in thee real Gina,s,
1 /5 Winona Miler: If youre looking for a great Bank to put your money in as well as your confidence, DO NOT choose this one. The Tellers are nice and respectful. However, if you have any reason to speak with a manager, theyre extremely rude. Especially Mrs Rooks.
After a situation occurred where myself as well as my mother were treated rudely and STILL returned 500$ that was over counted, I called and asked to speak to the Branch Manager. The rude manager told me he was on a conference call. I asked for a return call. 10 minutes later it was her who called me back and told me the branch manager was going to be on conference calls for the rest of the day. So, I asked if he could possibly call me back tomorrow? She then told me that he was going to be on conference calls ALL the next day as well and might not get around to me. Literally.
Why would a Bank conduct business this way?
The Teller is the ONLY person who apologized for the behavior of her manager and thanked us for being honest and staying to recount the cash and returning the 500$.
This type of treatment will surely deter most people from being honest or continuing to Bank with Pineland.
NOW, CHANGE MY MIND!!
5 /5 Morgan Graham: I love the staff. The doors are now open, also. Great place to do your banking.
Paula Carnell Kayley Smiley made the loan process as easy as possible! She was professional and friendly and super helpful. If you need a loan, She’s the one to see!
Lisa Ortiz Ellen is extremely knowledgeable and always is honest with her clients about coverages and premiums. She explains things in detail and really cares about her clients wants and needs. I highly recommend her for all your insurance needs!!
Geno Askew I really like this bank. Ive been banking with Citizens for a little over 2 years and Ive never had a problem, and at my local branch in Preston all I have to do is drive up and they know what to do.I also like the app, its easy to use and you have the ability to send secure messages to customer service and they usually get right back to you. Ive also been advised that in a couple of weeks Zelle will be up and running right in the mobile app, this is great as I will no longer have to use the Zelle app. if I could give 6 stars I would. Keep up the good work.
Azure Pinckney Oh my goodness! The times of emergency from when my Mother was diagnosed with Breast Cancer and I had to travel back in forth from to Birmingham to Columbus, Security Finance was there. When my alternator went out on my truck, Security Finance came through. If you are good to them, they WILL DELIVER for you. Thank you Ms. Kimber & staff.
Giordanny Lopez Melendez Ron Sluder was amazing to work with! Super helpful and always available whenever I had questions. Everything went really smoothly thanks to him. I’d definitely work with him again. thank you, Ron!