Pawnopoly - Cumming (GA)

1 /5 I. Carter: BUYER BEWARE — This place is a scam in broad daylight. I stopped in around 11 a.m. to buy a TV. Found a 65” Hisense for $180 and even paid the extra $5 for a warranty…what a joke. Got it home, plugged it in, and surprise: the screen was completely shattered. Not cracked, not slightly damaged—destroyed. And before anyone tries to blame the customer, no—I didn’t break it. I’ve loaded plenty of TVs into the same car with zero issues. This one was sold to me broken. Returned to the store and was met by Ana, who couldn’t have cared less. Her first response? “We don’t take back broken items.” Oh? Sounds like you’ve said that before. I asked for a manager and was blessed with the presence of Scott… snarky, dismissive old man who looked like empathy was surgically removed from his body decades ago. Not an apology, not a replacement offer, not even an ounce of professionalism. By the end, I had to curse the whole store out just to get the last word. I left their busted TV on the floor where it belongs, with the rest of the garbage in pawnolpoly. Ana, you seem better than this. Truly. Working for scam artists like Scott and whoever owns this joke of a business is beneath you. Go work somewhere where you won’t lose sleep knowing you helped rob someone of their hard-earned money. The store is trash. The staff is worse. The inventory is straight-up landfill. Do yourself a favor and stay far, far away.

2 /5 A.R. IV: My recent visit to Pawnopoly was incredibly frustrating and solidified my preference for other pawn shops like Eagle Pawn and Silver Dollar. From the moment I walked in, a certain associate, a long-time employee there, made me feel unwelcome. His hostile demeanor and reluctance to work with me on a loan for my two items were immediately off-putting. It felt less like he was there to help the community and more like he was trained to low-ball every offer. I tried to provide receipts for my items, but he dismissed them. Instead, he pulled up prices from a commercial website that seemed to be a wholesale site for businesses, not what a regular consumer would pay on Best Buys public website. I knew then that arguing would be futile; Ive encountered that kind of animosity before, and it never leads anywhere productive. A Crucial Tip for Your Wallet Heres the most important takeaway: Pawnopoly charges a 25% interest rate to get your items back. Compare that to Eagle Pawn, which charges a more reasonable 12-15%, and Silver Dollar, which is 15-18%. Youll save yourself time, money, and frustration by heading to one of the others. Eagle Pawn is conveniently located just down the road, and Silver Dollar is in Alpharetta. Why Choose Elsewhere? My experience suggests Pawnopoly, being a franchise, might prioritize leveraging its assets over fair dealings. In contrast, Eagle Pawn and Silver Dollar are family-owned and operated by genuinely good people. Good luck, and I hope this helps you find a better pawn shop experience!

1 /5 blushadow19: Wont take gaming consoles without a controller, had to get i.d. copied/picture taken/fingerprinted/notarized paperwork all for getting ONLY $5 on a bowling ball carrying bag that came with a ball and size 9 shoes. Would not recommend business.

1 /5 cash cash: edgar at the front was very disrespectful. gave them a unworn david yurman ring worth $2500 with pristine original packaging and receipt, which was dropped on the floor while inspecting it, edgar just laughed it off came back saying they dont buy silver after packing it back up like some half eaten bag of potato chips.