NavSav Insurance - Douglasville - Douglasville (GA)

J. R. Mitchell After more than 20 years we filed a claim because of a roof leaking. Not only did Zach, the insurance adjuster leave the door unlocked with the KEY IN THE DOOR, he denied the claim and cancelled the policy. Craig-Massee stated, "When the claim was filed, the claims adjuster went out to check the damage, he noted that everything was packed up in boxes, and that someone had not been living in the home for awhile, even if it is for sale." My 80 year old mother got COVID in February and needed assistance so she was at my brothers house. In the meantime Mom decided to list the property, so my wife and I were packing things up and preparing to list the property. IF YOU DONT WANT TO BE TREATED THIS WAY, DONT DO BUSINESS WITH THEM.

Bethanie Boswell Vickie Tapley has been my insurance agent since the late 90s and she is absolutely fantastic. Always gets me the BEST rates and proactively reaches out when its time to renew if theres a better offer to be had. Shes been with me through moves and teenagers and accidents... Without the least doubt, I can wholeheartedly recommend her for the best experience you can have buying insurance!!

rebecca childers Very very helpful. My son got his first car insurance policy from them just the other day and she did everything she could to help get us discounts and she has the best personality and was a straight shooter. No BS and thats what I appreciate. So thanks to everyone at State Farm/Bob Hollingsworth

Jannet Salinas I can’t thank them enough. The claim process was painless. They really care about their clients.

Jessica Scott The lady was very nice and helpful. She was filling in for the regular receptionist and I could tell that she really wanted to help me.

Raleigh Saxon Great customer service! Staff is very knowledgeable and went above and beyond to ensure that all my concerns were satisfied.