My Guardian Law - Jonesboro (GA)

1 /5 kenneth daniels: I was moving to a new job and lost everything due to an accident I had in February of this year it is now august I was thinking guardians law would get a decent payout i bumped and bruised my leg which I got shot in years ago which still hurts i hurt my arm neck and back also which still gets sore to this day I got a call and guardian law said geico is only offering me 14,000 which after the counter offer it came out to 17,000 I thought i was gonna c the whole 17,000 so I asked to make sure she said I was only gonna c 1400 and I was blew im not a lawyer or anything like that but I believe if I had enough money I could open up a law firm for accidents and do better then what they did for me….

1 /5 Bklyn718: My case has reached its finally phase, Im waiting for payment and its been crickets. Ive been reaching out to them for 3 weeks to get an update, I have left vm and verbal messages for Jarret... no response. I would not recommend this law firm.

1 /5 Je Gjee: I strongly advise against this firm under any circumstances. They are only available and willing to discuss your claim before you sign the contract. Once they receive payment from the insurance company, they completely disappear. They provide no updates, never call you, or respond to your emails. They have virtual assistants from a call center that filter your calls before they reach your case managers’ voicemails. If you manage to get someone on the phone (either a case manager or the “accounting department”), they are extremely rude and condescending and can’t provide you with any additional information. They always say they will call you when they have more details. Once the claim is finally settled, they inform you that they have to “process the funds,” which are the same funds they have had for 2-3 months. They claim it will take about 30 business days. It does not take 30 business days to process any type of payment on any type of system. I’ve worked in payment processing for 25 years! I wish I had read the reviews before signing with them. I did most of the work on the claim, and the only thing they did was accept the check from the insurance company

1 /5 dorian kyles: I am extremely upset at how unprofessional this law firm has become since my case was settled over a month ago. My accident was in September of 2024 and treatments ended in March of 2025. No communication or updates whatsoever. You never know what people may going through. It is very unfair to mislead individuals in this manner for your own personal gain. The fact that I resigned from another loan firm to give Guardian a try was the worst decision to make. Now Im sitting here waiting for a response but nothing as of yet. The staff has become frustrated Due to the multiple calls but how do you treat people this way when your sole job is supposed to help make this process as stress free as possible. There was a reason why their accreditation is currently suspended on the BBB site. Ironic I started to see. more bad reviews as my case was nearing to an end. DONOT RECOMMEND AT ALL!

1 /5 Jaala Ari: Guardian Law reached out to ME to take over my car accident case. I hate that I ever got involved with them. Their communication is terrible. I was supposed to be in the negotiation phase and haven’t heard from them in two months… If I could give negative zero stars I would. I understand this process is lengthy, but I’d constantly ask to for them to keep me in the loop regarding my case… not getting a response in two months is not keeping me in the loop. My case was constantly getting assigned to new lawyers, this practice is ALL over the place. I’m not sure if they just can’t afford to hire exceptional talent, or they don’t care about the needs of their clients but I would HIGHLY recommend never allowing them to work on your case!