Marshland Credit Union - Brunswick (GA)

5 /5 Kristin Hayes: Best banking experience I have had in a long time!!! It’s rare to walk into a bank and actually be acknowledged these days. Demi goes above and beyond to make sure that I have all my needs taken care of as well as the other ladies there at the branch too!

1 /5 Chantel Luke: During the midst of Hurricane Helene damage, Marshland Credit Union conducted a $600 transfer from my checking account to a personal loan that I have through them. We were out of power for 7 days and limited cell phone service, but as far as I can tell no one notified me this was occurring. What if I had needed this money for essential supplies? My loan was due on September 20, and the money was taken from my account on October 1st- so 10 days. 10 days grace is what you will be given at this bank.

1 /5 Jessie Griffis: By far the worst customer service I have ever received from a business. Julie smithie to be more specific. Can never get her on the phone or to call you back, but will call you when she’s excited to tell you some bad news. Her and I had a couple of conversations that were not pleasant. After speaking to CEO Mary, I let her know the nasty things her branch manager said and the attitude she had on the phone and made nothing but excuses. By the end, I was out of town working l, and get a phone call that they have locked my cards and bank account, and terminated it as well. Luckily another credit union was there to save my day, and left me with nothing but positivity. There is not one positive thing I could say about this bank. I would definitely explore your options, because they are hiding behind a mask at the beginning of your journey with them. Hope this review helps you eliminate banks off your list of options!

5 /5 Ashley Weitzel: Marshland CU is the best around!!! Everyone there is so helpful and gives great customer service. They care about you as a member and your financial well being.

1 /5 Jessica Freeman: I went to the ATM took money out of one of my accounts to add it to another and it held my money and the Branch manager said I would have to wait a week in order to receive my money back which is dumb. On top of that she had a nasty attitude as if it was her money being held I would never advise another to do busy with this bank this is exactly why I don’t trust bank now