Kite Insurance Agency - Columbus (GA)

Megan StClair Amber has been an absolute pleasure to work with! She is knowledgeable, responsive, and truly goes above and beyond to make sure you understand your insurance options. She helped me find great coverage at a competitive rate and made the entire process smooth and stress-free. I highly recommend Amber to anyone looking for an agent who genuinely cares about her clients and their needs. You’re in great hands with her.

Jack Driscoll Lou and Jeremy have been an invaluable resource to my agency for over 30 years now. Their offerings are unique, proven, powerful, and easy to implement. Insurance Pro Shop can improve results in your career, just as they have done in mine. Their integrity is well established also, which was an initial concern of mine. But they have stood the long test of time, and continue to demonstrate that the people they serve will always come first. We are fortunate and blessed that Jeremy has chosen to continue in his fathers ways, or these tools would be lost forever.

Kathy Rawlerson I switched to Progressive in April a few days later someone tried to steal my car in vandalize a few days later April the 18th being exact I file a claim with progressive with the young man named John then Crystal Hernandez called me and took over my claim from that day She was in and out of the office I sent in paperwork, gave them my friends and family name and number for the INVESTIGATION and I had to be the work that Monday so I went out and got a rental thinking that progressive would reimburse me and take over the rental agreement. Progress gave me so much hassle with my claim they called everyone their verified all my information and still no communication I had to go into the Savannah office feeling so violated and so upset that the Manager there helped me get a rental two weeks after my car was vandalized on May 5. I was calling on my lunch break after hours and still no communication I asked for a management Miss Miriam Johnson. She never called me. I sent text message through the portal. Talk to so many different coworkers there at progressive they send emails. Text team is each other And still no communication. On May 9th I finally had a adjuster. Robert came out to my house to look at my vehicle. He did his assessment and sent to Christel but once again, Crystal said that she was to be out of the office again May 16 Christel finally gave me a call and said that she was sending my car to I AA auction house in Virginia. I quickly corrected her and told her that I am in Savannah Georgia. She giggled and said she’s sorry then the next day or a few days later, a tow truck came while I was at work and took my car.on the 19th I called IAA a day or two later they said they had my thinking it was a total loss and realize it wasn’t and quickly they call progressive and they sent my car to Hollingsworth collision and the management got my ca and was explained the damage Christel Hernandez should be fired the worst claim representative till this day, June 5, my car is still in a shop. I asked for extension on my rental and they refuse so I have to pay out-of-pocket for a rental and there’s no telling when I can get my car fixed.! so upset with the customer service in the Ohio company I wouldn’t advise anyone to get progressive and I’m gonna make it known to everyone.

Alejandra Leon We’d like to leave a really positive review for this insurance company. They’re always very friendly and extremely professional every time we call them. We really appreciate their service and we’re very satisfied with them.

David & Angie Wells Even when I called at the last minute at the end of the day, Emil was extremely helpful and very patient with getting everything done for me. Great rates also!

ROXY URBAN This was the easiest insurance process I’ve ever gone through. The team made everything so clear and easy to understand. I feel confident knowing I have the right coverage for my needs.

Ashley’s Southern Roots Salon They were great ppl and worked us up a great policy !

DONALD HODGE Great people, highly recommend. Hard to find this day and time!