KAY Jewelers - Gainesville (GA)

Keenia Mullen Came in looking for a bridal upgrade set and Ms. Shaz is the best. She took the time with us and went through just about every ring in all her stores until I found the set that I fell in love with. Everyone was so nice and we absolutely love our rings. Make sure you go in and shop with Ms. Shaz

Bianca Roper James was so amazing and helped me find the perfect ring!

Anna Grace Jackson Diana has been so helpful in the repair process of my engagement ring. When it came back not fixed, she made sure to correct the problem and get it back to me as soon as possible. I have really appreciated her help through this process.

PT Angel Tran Cannot recommend this place enough! My fiancé bought my necklace here and we just purchased our wedding bands here. Tiffany is very knowledgeable and always very helpful!

Stephanie Youngblood Dmiya was wonderful. She took time to make sure I browsed and was satisfied with my selection. A very kind and sweet soul. If you are looking for a new piece of jewelry I highly recommend her.

Denise Jones Amari, Ms. Dawn and Ms. Diana are amazing! Amari reprinted my receipt because my original receipt was extremely faded and he informed me of the warranty that I have on my ring. Ms. Dawn made sure that my ring was properly engraved by the manufacturer and Ms. Diana made sure that she called me as soon as my ring came in, knowing that I stay an hour away from the store.

A. Alexander SK provided outstanding customer service throughout my entire shopping experience. From the moment I walked in, she was attentive, friendly, and genuinely eager to help. One of the things I appreciated most was her patience. I tend to take my time when making important decisions, and SK never made me feel rushed or pressured. Instead, she offered helpful insights, answered all of my questions thoroughly, and allowed me the space I needed to feel confident in my choice. The entire process was surprisingly smooth and much quicker than I had anticipated. I expected a long, drawn-out experience, but SK made sure everything was handled efficiently without sacrificing quality service. Her professionalism and knowledge made the experience stress-free and even enjoyable. I left feeling completely satisfied with my purchase and the level of care I received. If youre looking for a hassle-free shopping experience with excellent customer service, I highly recommend visiting this location. SK truly goes above and beyond to ensure customers feel valued and respected. Whether you need guidance or just want a straightforward transaction, you can trust that youll be in good hands. I will definitely return in the future!

Jasmine Fortner We now understand what “friends” in the diamond business means! Lilliana has supported us from pre-engagement, to repairs and now bands! Most recently Robert helped me find the perfect band for my halo ring and I left feeling so assured. They truly do work as a team. We took advantage of layaway for the bands and it was such an easy process. Highly recommend!