John Oxford III - State Farm Insurance Agent - Decatur (GA)

joi durham Customer service was wonderful to work with. They took the time out to help you and didn’t rush you off the phone and they stayed in contact with you throughout your whole process in my experience. I was at work trying to get my insurance renewed, which was going to expire in the next day or two the young lady that helped me, she said, can you text her? Yes, I can. We did most of the policy over the phone through text until I got off work and can finish the rest with her on the phone so I just wanna give them a That I will always work with them with my insurance thank you

Tricia Johnson Staff is very knowledgeable and always eager to help with any/all questions. I have been a State Farm client for almost 30 years and never been as happy as I am with this agency!

RanArch (RanArch) Great friendly service.

Jack Woods Theres nothing like their home town attention!

Ariel Davis Such an understanding group! Their customer service is by far the best around. Would definitely refer anyone in the surrounding area to join Joe Gaddis and his team. Huge shout out to Melissa for always making every situation an easy process!

Noah Woodward Dean Insurance has been an excellent insurance agency to work with over the last year. They are quick to respond to questions. They seem very knowledgeable about the auto and home insurance we buy through them. I would 100% recommend them!

D. W. Leppard I started looking for insurance quotes as it was renewal time. A. Bossaller contacted me for allstate although I had never contacted allstate for a quote. Matthew Devine stayed unannounced in the background as Andrew Bossaller basically muscled me into getting Allstate. After coverage issued, M Devine made contact but very little. A month & several days later after policy in force, M Devine sent me an email stating I had not activated drivewise and that I needed to do such if I wanted to keep that discount! Total shock to me! Never involved in any kind of discussion, cost comparison, etc, on drivewise. I sent an email to M Devine and A Bossaller stating such, demanding to see the proof. Also requested just what agency Bossaller is connected with. M Devine bowed out and kicked it to A Bossaller. Wow, but yet M Devine listed as my agent? Bossaller replied to my request with "need time to get data together." Do not allstate agents keep files? Not making accusation, just asking ... can you say "fabricate?" I have sent emails to both over the 10 days since but I have gotten ZERO response. They are choosing to ignore the whole situation. Only info I have on Andrew Bossaller is his allstate email address and a phone #. And since he is ignoring me ..... I would highly recommend staying away from allstate! If they call, hang up! If they email, mark as spam. Oh, final comment. M Devine and his agency are not even in my state! A fact he never mentioned!

kelley smith Been with the company since they opened. Ben and Melissa are great people. Worked there 2 times. Best rates. I love it and them. Highly recommend.