Janice Honeycutt - State Farm Insurance Agent - Zebulon (GA)

Gwendolyn Farris Stacy, in keeping with your style of company and employee management, I want to extend my heartfelt compliments to your staff member who worked with me for an entire week getting my (our) insurance needs met. When I called the number to your office, I was persistent in my request to talk directly to you. In turn, she was adamant about assuring me that she could take care of everything I needed in your absence. So I relinquished my desire to speak with you and you only and allowed her to proceed. I needed to reinstate the Highlander back on to my policy because I have had it repaired and as I write this message to you, the vehicle is being test driven in preparation for me to pick it up tomorrow (Monday, 12/20/21). However, my first priority when I called was to acquire renters insurance because I allowed the previous policy to expire. We had to do a lot of back and forth communication because she was attempting to get me a comfortable quote. There was also a deadline hovering from the apartment complex and the action was time-sensitive. We started out with an astronomical rate that would be unaffordable but I felt pressured (not by her) to accept it. With much maneuvering in between other clientele needing her as well, she was able to find a quote for me that we could pay in full. At the same time, my mechanic was moving so fast in completing the installation of a new engine in the Highlander that there was a need for me to get insured immediately for the test drive. Not only did she get me everything I needed but my monthly payments were reduced! I AM SO VERY, VERY PLEASED WITH YOUR STAFF! Please understand, Stacy, you have been the best insurance service I have ever had and I mean it. Everyone else has handled me with respect but they didnt care like your office does. I apologize to both you and her for not believing that anyone who works for(with) SC GLENN Insurance possesses and projects the same "customer first" spirit that you do and I should trust them just as much as I trust you. You do not have to be the only person I talk to at that office and should you need to take your monthly vacay trips to Jamaica, Paris, The Vatican, etc., you will get on that plane knowing your office, your company and your very good name is in the hands of a staff that thinks, works and acts the way you do. I ultimately declare that I trust SC GLENN Insurance and its entire staff/associates to service my insurance needs.

Andrew Jarrett Keith and team were amazing to work with and incredibly responsive and detailed! They were able to find a great deal for me and look for ways to find more discounts for me. Highly recommend!

Terri Green Great insurance company

Joan Johnson Today I had the pleasure of arranging our coverage in Georgia through Cassandra Pratt who is a representative in Becky Goldsmith’s State Farm office in Columbus,Ga. We have used State Farm for several years for all of our personal insurance needs. We recently sold our family home in NC to move to the greater Augusta area to be near family. It’s been quite a transition for us as we have never lived anywhere but NC. Our agent in NC connected us with this office for our insurance needs . Cassandra called within the hour of the referral and was very professional, friendly and helpful. It was a joy to transact business that wasn’t complicated for once…LOL! And, now before the COB, we are all set ! Very happy and highly recommend Cassandra and this office .

Jeff Crow All of the staff and agents are great people! Great customer service! Highly recommend!

Olivia Kelley Josh and his team are truly exceptional! I felt like we might be overpaying for all of our insurance policies with suboptimal coverage, so I decided to reach out to him to see if he could help. He exceeded my expectations! I now feel very confident that we have solid insurance in place and an agent to support us if we need help. Their knowledge, customer service, and attention to detail have made us long term customers to Mallard Insurance Group!

Axel espinoza Sophia was very helpful with my insurance policy. She provided me with all the details and really took the time to explain each option. I trust her judgment and feel more secure with my decision.