Hooks Simmons Insurance - Americus (GA)

Amanda Stewart Shelby is awesome! I have been going back and forth for a month with progressive customer service about disputing a claim on my renewal. I finally called Insuramce Mart and after ONLY 5 MINUTES Mrs. Shelby got the whole thing corrected. She was very polite,helpful and really listened to me. Im very impressed!

Ashlee Lowe We were referred to Ashley through our lender, and we are so grateful we got to work with her. From the very beginning, Ashley took the time to understand our needs and did all the heavy lifting of researching and comparing insurance options and carriers on our behalf. What stood out the most was the level of trust we felt with her. Ashley clearly had our best interests at heart—there were likely options she never even brought to us because she already knew they wouldn’t be a good fit for our family. That kind of discernment and integrity is rare, especially in the insurance business! She was incredibly responsive, always available to answer questions, and provided clear, thoughtful explanations every step of the way. Ashley made what could have been an overwhelming process feel easy and straightforward. We would absolutely work with her again in the future and 10/10 recommend her to anyone looking for someone who truly cares and delivers.

ROXY URBAN I’ve been through a few insurance companies, but none of them compare to this insurance agency. The agents are knowledgeable, friendly, and professional. They take the time to explain everything in detail so you can make an informed decision.

ROXY URBAN This was the easiest insurance process I’ve ever gone through. The team made everything so clear and easy to understand. I feel confident knowing I have the right coverage for my needs.

Paul Saunders Hannah Valentine and Lyndsey George were the employees here that helped me with my homeowners insurance. Weve been their customers for almost a year and theyve been great- knowledgeable, quickly responsive, good communication and price- thank you!

India Gomez I have been using them since I moved here to douglas little over 2 years ago. And if I have heard about them way sooner even before moving here I would have tried using them even from another town. Amazing staff and service.

Tise Brown DeAndre Mathis always provided me with great customer services. He takes his time and explain any issues I may have and resolve them. Effective customer service and time and patience is a must for my business. I recommend this State Farm location to everyone. Hes a great asset to the community!

Tara Ballard Nash is one of the most, if not the most diligent and knowledgeable insurance agents I’ve worked with to date! I can’t thank him enough and will be referring everyone! Thank you for everything Nash!

shahabuddin mohammed Marion was very helpful and informative with our requests. Highly recommend stopping by for your auto insurance.