Hometown Insurance & Tax Service - Baxley (GA)

Rachel Mertz Hands down the best insurance agency, this company saved me thousands of dollars!!! This whole crew soo friendly and welcoming!! I cried with happiness how much money I saved!!! Go get a quote from them!!!!

Stephanie Hembree Brian takes care of his customers and assists in any way he can according to what issues arise whether it concerns life insurance, auto or home. Thank you for always helping me.

Mike Nicholson Signed up for a policy with the Hart Insurance Group it was a smooth wonderful experience. Leslie was very helpful. Called me right back as she said she would, answered all my questions. 10 out of 10.

Kathy Rawlerson I switched to Progressive in April a few days later someone tried to steal my car in vandalize a few days later April the 18th being exact I file a claim with progressive with the young man named John then Crystal Hernandez called me and took over my claim from that day She was in and out of the office I sent in paperwork, gave them my friends and family name and number for the INVESTIGATION and I had to be the work that Monday so I went out and got a rental thinking that progressive would reimburse me and take over the rental agreement. Progress gave me so much hassle with my claim they called everyone their verified all my information and still no communication I had to go into the Savannah office feeling so violated and so upset that the Manager there helped me get a rental two weeks after my car was vandalized on May 5. I was calling on my lunch break after hours and still no communication I asked for a management Miss Miriam Johnson. She never called me. I sent text message through the portal. Talk to so many different coworkers there at progressive they send emails. Text team is each other And still no communication. On May 9th I finally had a adjuster. Robert came out to my house to look at my vehicle. He did his assessment and sent to Christel but once again, Crystal said that she was to be out of the office again May 16 Christel finally gave me a call and said that she was sending my car to I AA auction house in Virginia. I quickly corrected her and told her that I am in Savannah Georgia. She giggled and said she’s sorry then the next day or a few days later, a tow truck came while I was at work and took my car.on the 19th I called IAA a day or two later they said they had my thinking it was a total loss and realize it wasn’t and quickly they call progressive and they sent my car to Hollingsworth collision and the management got my ca and was explained the damage Christel Hernandez should be fired the worst claim representative till this day, June 5, my car is still in a shop. I asked for extension on my rental and they refuse so I have to pay out-of-pocket for a rental and there’s no telling when I can get my car fixed.! so upset with the customer service in the Ohio company I wouldn’t advise anyone to get progressive and I’m gonna make it known to everyone.

Brenda Blackwood After hurricane Helena we contacted them and got an adjuster out quickly. And received a check within a few days Very satisfied!

Juanelle Fussell Agent was very knowledgeable and helpful! He sure is an asset to the insurance industry!!!!!

phillip Pettis The Hart Smith Company has been crucial to the success of my business. They have provided me with business liability insurance and bonds for over 15 years now. I have found Hart Smith to very professional, easy to work with, and competitive rates on all types of business insurance. I would highly recommend The Hart Smith Company to anyone.

Danielle Stack AJ at Brothers Insurance provided excellent guidance, answering all my questions and finding the right coverage. It’s clear he truly cares about his clients and works hard to find the best options. Highly recommend for anyone looking for a knowledgeable and trustworthy insurance agent!

Sandra Jones John is a gem, very helpful he knows everything there is to know about Aflac.