Homestar Financial Corporation - Gainesville (GA)

kevin swiney I moved from Atlanta to Gaylesville Alabama just a few minutes over the state line so Im in Rome a lot. I saw the new branch and thought wow thats the most beautiful bank...I have to join! Lucky me, I read the digital sign out front that read "anyone can join." After waiting almost an hour before anyone would help me I was told because of my Alabama address I could not join. "Anyone" in this case means anyone that meets certain criteria. It is because of that sign and my wasted hour that I give this bank a low rating.

Stevie Uchiha Ms. Micah and company are the greatest. Top tier customer service and they always help me when I’m in a pinch with getting equipment and letting me know when they get other materials in. I absolutely love the Waycross team!!!

Kayla I’ve been with this bank for years and never had to wait as long as I did I waited two hours the woman was rude wouldn’t help when I asked her a question. Wasted two hours of my day and you can’t talk to anyone directly on the phone

Ray Hilton Caryn was great to work with and helped me resolve a check deposit issue.

Anderson Kennedy Meeting with Ryan was awesome! I had a number of questions related to retirement planning, so I went ahead and scheduled some time. The office staff was extremely friendly and worked with me on several scheduling conflicts. What I enjoyed most about meeting with Ryan was that you could really tell he LISTENED. He asked several probing questions, but he did it in a way that took my personal goals into account. What I appreciated how intentional the questions he asked were. He simplified things without making me feel like I didnt know what I was doing. Hes highly knowledgeable, and he really seems to enjoy offering advice to his clients. Id highly recommend Ryan to anyone in need of financial advise, regardless of what stage of life youre in.

Irena Epling Mike opened my eyes in future planning. He explained all options in a very understandable way. He even draw a diagram for better understanding. He didnt push for a sale at all which I really appreciate. It is evident that he just wants everyone to be aware of the options out there so you can make educated decisions. We got on two saving programs and we are so happy we did.