Goosehead Insurance - Alec Dickey - Albany (GA)

D. W. Leppard I started looking for insurance quotes as it was renewal time. A. Bossaller contacted me for allstate although I had never contacted allstate for a quote. Matthew Devine stayed unannounced in the background as Andrew Bossaller basically muscled me into getting Allstate. After coverage issued, M Devine made contact but very little. A month & several days later after policy in force, M Devine sent me an email stating I had not activated drivewise and that I needed to do such if I wanted to keep that discount! Total shock to me! Never involved in any kind of discussion, cost comparison, etc, on drivewise. I sent an email to M Devine and A Bossaller stating such, demanding to see the proof. Also requested just what agency Bossaller is connected with. M Devine bowed out and kicked it to A Bossaller. Wow, but yet M Devine listed as my agent? Bossaller replied to my request with "need time to get data together." Do not allstate agents keep files? Not making accusation, just asking ... can you say "fabricate?" I have sent emails to both over the 10 days since but I have gotten ZERO response. They are choosing to ignore the whole situation. Only info I have on Andrew Bossaller is his allstate email address and a phone #. And since he is ignoring me ..... I would highly recommend staying away from allstate! If they call, hang up! If they email, mark as spam. Oh, final comment. M Devine and his agency are not even in my state! A fact he never mentioned!

Brodie Bishop Candrial is the best agent I could have ever asked for! She has helped me understand my policies with very in depth details and has helped me compare and contrast to find what helps fit my budget. She is available, present and very knowledgeable in her field. Highly recommend her and Farm Bureau!

Valerie Sanderson This is by far the best insurance company I have come across! Tim is professional and attentive to your needs and really understands the business. He came highly recommended!

Robin Called to get quote said she would call right back, but didnt. She did call next day by then I already had got one from someone else.

MR. ELI Very helpful staff handled my detailed questions with patience and consideration.

Tonya Livingston Matthew Tyson is awesome! I strongly recommend them. Ask for Sam! Shes the best. Actually everyone I have ever spoken to has been very helpful.

Lakisha Brooks Absolutely incredible! Her team is truly a lifesaver. I’m beyond grateful for their help after another State Farm agency mishandled my car insurance, causing a five-month lapse. They were incredibly accommodating and a pleasure to work with. I highly recommend their entire team!

ISAI NAJERA ZERME�O Mia helped me find the best insurance policy. She was very knowledgeable, friendly, and patient, and answered all of my questions. I felt really taken care of during the process.

John Douglas Great service, great rates and great appreciation for customers. This is THE agency to go to for insurance in this area. Gary and his staff are the model for what every company should provide for their customers.

Thomas Dawson They have had my insurance for almost 30 years now and have always steered me in the best direction not only for price but value. They even evaluated my insurance needs a few years back and saved me around $3,000 for better coverage with a better name in the insurance business. They have also helped me with a real-estate sale. A solid honest response to one question is the reason I signed the contract for them to sell my property. Using all their resources an honest signed contract in no time. My children and Brother in law have become customers as well.