1 /5 Jennifer Richardson: We moved to a different provider after continued issues with this office. They don’t communicate with your mortgage company to ensure escrow is paid out to them. Wouldn’t recommend. Happened 2 out of 3 years with them. After this go around, we gave up trying to work with a local person and went back to our agency before we moved to north GA.
1 /5 James Mason: It would be NICE if the lady in charge could just once in a while get "off" the phone and actually answer the many questions we have had for her. Over a year ago she said she would check on a new and different insurance for us. Still havent heard a single word from her. BOY, do I miss Bobby!!!!!!
5 /5 Willisa Carney: Wonderful experience! We were seen quickly and the agent made us feel like we had know him forever. It was a very comfortable environment. Making sure we were not going to pay to much for insurance on our new vehicle was very important to him and we left feeling like we were well taken care of. The front office staff was very friendly too.
5 /5 Renee Nae: I love that I can get my home, auto, motorcycle and business insurance all done under one roof. Theyve had some challenges recently but the office staff and new manager couldnt be nicer! They work with you, getting the best coverage for the best prices. If you left them because of some bad service in the last few months/year, consider giving them another chance.
1 /5 Kelly Davis: I don’t have an account there but I do know someone who used to and closed it out because the agent that works there was “mutual” friends with these people when they were married. After their divorce the agent proceeds, two years later even to try to contact the man and stalk his Facebook for the woman in whom still has an account there. She even uses the Farm bureau number to call him and ask for the ex wife, how professional is that? Very immature. If I was even thinking of using them this would definitely change my mind. If you’re going to nosy in other peoples affairs at least use your personal phone and off the clock, you’re making yourself and the business look very unprofessional!
Tara Willi I love working with Keysha and Maurice. They give great advise. They’ve helped me to weigh out the ins and outs with issues you may run into. I’ve always had an answer to my problems. They always call back to follow up. I never get surprised with an alert, an update or any problems without hearing it from them first. I appreciate all that they do. They really handle business well. Y’all have been really genuine with a passion for what y’all do. I appreciate all of the hard work you do every single day to keep your clients in good hands. Thank you.
Andrew Joshua All American Insurance was very helpful and descriptive on what i needed to know about the insurance policies i was considering on purchasing. Their customer service was very professional.
Deirdre Brantley Marty Thompson State Farm is by far the best!! Marty and his great staff of ladies will treat you just like family, and goes above and beyond for their customers. The service is great and you are always greeted with a big smile. If you have insurance needs, I highly recommend that you give Marty Thompson State Farm a call. Thanks Marty Thompson State for all your hard work!!
Miky Mays I would have to say I have never been more pleased with my experience at this location and with my agent JAINE PONCE! I buy a lot of cars and she will go out of her way to make sure I am covered on short notice. Call the agency and within mins she has me covered. She has even got me covered on her day off! I have never had a better insurance agent nor one that cared for there customers more then her. I have tried diff company’s and they always raise the rates out of the blue. I highly recommend Jaine for anyone looking for an insurance agent she will give you the best deals around and make sure you and your vehicles are covered. 5 out of 5
kelley smith Been with the company since they opened. Ben and Melissa are great people. Worked there 2 times. Best rates. I love it and them. Highly recommend.
Cody Barnes John was awesome to work with. Saved me over $150/month on my two cars and was very helpful when I had to make a claim and made sure I was taken care of. If I could give 10 stars I would!
E. B. Dean PK Martin is one of the most trustworthy people I know. Also his associate David Scales. These men will do right by you, and I highly recommend them.