Gateway Financial Group - Augusta (GA)

Arianna Butler I chose to start a Roth IRA with Fidelity Investment group because they offered an match incentive after making my first deposit into my account, they have in person locations available to build a relationship with a broker, and because I thought it would be an overall good back to maintain my Roth IRA with. Shortly after opening the account I booked an appointment with a broker to begin making the investments best for me and having my 401k’s transferred into the account. I booked this appointment a month in advance and today, two days before the appointment a broker named Tasia called me and told me that brokers at fidelity only made themselves available to people with over a quarter of a million dollars in their Fidelity account and that the only help I would be given was via phone. I will be changing the bank I keep my Roth IRA in as that was the most ridiculous thing I had ever heard. I highly suggest people choose another bank to open their investment and retirement accounts with.

Pamela Parker Jim Boyd & Associates really helped me out to get my auto insurance at a price I can afford. Thank you so much Jim Boyd

Jen Best folks to work with! I was concerned in the beginning based upon these reviews but boy was I pleasantly surprised how wonderful Jim and his whole team was to work with. I had a closing in less than 24 days from signing the purchase agreement with a builder. I was all lined up with another mortgage lender but FBC was the builders preferred lender and I got all the way from pre-approval, loan approved, to closing within that 24 days as we just closed yesterday on my house. The best advise to people is be organized about all the paperwork you as the buyer need to provide the lender as that is the most important part of the process because without you providing the documents in a timely manner your loan cannot be underwritten. Its not FBCs fault if you dont make it a top priority to get requested necessary documents back to them as quickly as possible and this goes for ANY lender.. 5 stars working with this team and wouldnt hesitate to use them again in the future. Thanks for helping me get my house in such a short time period.

Jessi Russell Love my bank. They just need to open the Lobby back to the public

Brandi Fulton I went in the branch to deposit my check and get money back. Angela waited on me. I have never been treated like this in all the years that I have been banking with Regions. She is very rude and needs to be fired. You dont laugh in a customers face not once but twice, refuse to wait on them, and then tell to leave your window. If she stays there, they will lose a lot of customers

John Weatherley Great People

Lashunda Hayes Sheron was professional and prompt with needed information