Freeway Insurance - Hinesville (GA)

Linda Strange Lexie was kind and patient in explaining to me the details not only about my homeowners insurance but also my vehicle insurance. She saved me over $300 on my six month car insurance renewal. Thank you Lexie for your personable and professional manner.

Tommy_Red Great place and amazing staff with low rates

Julie Brashears An absolute nightmare to deal with and zero customer service! Laura is the worst, disorganized, and it takes days to even get a response. You have to follow up constantly and resend the same information that was sent days ago.

Yun Jang Im only sharing my doing business with them. Idky my phone is suggesting that I have been there recently. I have not. In dealing with this company, I have found it to be a great organization with great customer service. However, the rate climbed with no warning or explanation. Every month brought anxiety in preparation for the sticker shock. Not knowing what would appear after the make payment click. I have talked with several people who say the same, but with different companies. It appears to be just a pass the buck insurance thing. As if they dont already receive a premium. Prices just increase if someone has an accident in your area. Whether you knew about it or not. Its still passed on. Gone are the days of safe driver decreases. Doesnt matter. A nickel here, a dime there.

Zeferino Chavez Alfa has always been good to me. However, customer service is poor. They are not really in your interest when it comes to helping you save or find ways to save. I understand business is business but you keep clients by customer satisfaction!

Chuck Northington Terry isnt just an insurance agent. He is an insurance advisor, insurance consultant and insurance expert. More importantly he is trustworthy. If he says he will do something then it will get done. If you call him and get his voicemail and he says "leave your number and I will call you back" then you can bet your money that your phone will be ringing within 30 minutes. Customer service, reliability and the best rates are why I am a customer and recommend Terry as an agent.

Joy Usry Didnt take out insurance