Fase Insurance Group - Jonesboro (GA)

Jamie Nichols Jonathan is a great financial advisor. He is excellent at explaining the terminology and going over everything from the start. Him and Katie are an excellent team. Katie is always very prompt and efficient, when it comes to the paperwork and scheduling appointments. Highly recommend Jonathan. He is always in your best interest and no high pressure.

Swizzle Escobar Ms. Carolyn is amazing! She has gotten me in and out every time I’ve gone in. She went over and beyond.

Steve Howard Most friendly and best financial advisor there is

Nia Day Bridgeway is doing a great job with migrating over from Member’s United Credit Union. Like many companies they’re working on becoming updated with certain systems/technology. The staff is the best part of the company. I can always call and get my issues resolved in a timely manner. Keep up the great work and I look forward to seeing what’s in store for current and new members.

Elizabeth Burdett They were phenomenal in getting my money approved. The only downside was I had to travel to Gainesville to get it.

ConnieM Shanedria Reid was an AMAZING help with our daughter this morning and with my husband and me. She was knowledgeable, personal, and took care of all our needs! It was a pleasure doing business with her!

Brandon Allen I absolutely loved Greater Community Bank. Their customer service, local presence, and friendly team made banking a truly personal experience. Unfortunately, since the recent transition to LGE, that experience has changed dramatically—and not for the better. While some of the same wonderful team members are still at this location (and they will be deeply missed), the overall transition has been terrible. The new systems are clunky and feel like a downgrade. One of the most frustrating changes is that you can no longer call the local branch directly—you’re routed to a generic call center that seems disconnected from the community. If LGE’s goal is to make a meaningful footprint in this area, they’re certainly making an impression—but not a positive one. I genuinely feel sorry for the employees who have to work within this new structure, especially those who once thrived in the customer-first culture of Greater Community Bank. When I first joined GCB, they had a perfect 5-star rating. That rating has already begun to drop, and based on my experience—and the feedback I’ve heard from others—I wouldn’t be surprised if it continues to decline rapidly. I’m now in the process of looking for a new bank, one that values local service and customer relationships. It’s a real shame to see such a great community bank lost in this merger.

Rashanda Gibson They have awesome service with great personalities. The loan process is very fast and easy. The best part is they give you cash and you never have to cash a check. Keep up the great work you guys. Courtney is one of the best. She always has a great big smile and ready to service.