Farmers Insurance - Prince Gontee - Jonesboro (GA)

kaydee kulp So happy to be insuranced through State Farm! Ive been with them for going on 3 years now and they been wonderful. David at this office is super helpful and kind. Hes helped me out making sure that my insurance was affordable and with great coverage at that. Go in and ask for David he will have you all set up in no time!

Jason Rasmussen I recently worked with Rusty and Brooke to get a claim resolved and had a great experience. They were both responsive, knowledgeable, and did a great job being clear & communicative through the whole process. Im glad that a stressful situation wasnt made worse. In fact, it was actually able to be resolved faster than expected, which I attribute in part to the teams experience and clear communication. They helped me be submit correct & complete documentation, leading to minimal back and forth with the claims department, ultimately resulting in a quick resolution.

Scott White Very friendly....my agent David Pohto was super, he was very helpful in meeting all my insurance needs. I am very satisfied with this agency and very thankful they was able to help me.

Kimberly Erdossy I recently got a quote from Charles in the Decatur, GA branch today. He was very friendly and knowledgeable and took the time to help me understand my quote, and what factors were leading to the price of the quote. Overall, he was a very nice, trustworthy gentlemen and I was very impressed with his professionalism. He is definitely an asset to the Direct Auto team!

Tamara St Romain Farmers Insurance – The Hathaway Agency is phenomenal. My experience with this agency has been AMAZING from Day 1. These agents really care about you as a customer and treat you as if you are a part of an extended family. They are very attentive to your needs; they respond to your questions and concerns immediately and are knowledgeable about the business. Even during this COVID-19 pandemic, they have never dropped the ball. I have personally been working with Linda Byrd (Customer Service and Sales Representative) the last few weeks on several things, and Linda is the TRUE DEFINITION OF AWESOME! Again, Farmers Insurance – The Hathaway Agency is the best provider I have had in a long time. Kudos to the entire Team!

Ria Gillespie Malcolm was absolutely amazing! He provided great insurance coverage with impressive speed and efficiency. The process was smooth from start to finish, and he made sure to explain everything clearly. What really stood out was how personable and professional he was — it truly felt like I was in good hands. Highly recommend working with him if you want top-notch service and someone who genuinely cares!

Su Min Kim I recently worked with Chris, and I had a very positive experience. He was clear, informative, and took the time to explain all my options in a way that was easy to follow. He was also very responsive, answering my questions promptly and making sure I felt comfortable with my decisions. It was a smooth and straightforward process, and I truly appreciated his attentiveness throughout. I would definitely recommend him to anyone looking for reliable and knowledgeable insurance assistance.