Family Savings Credit Union - Cartersville (GA)

5 /5 Aaron Pumphrey: We’ve always worked with Gavin, and every experience has been excellent. This week, he once again went above and beyond to make the loan process fast, easy, and stress free. He is professional, friendly, and always on top of everything. We are so thankful for his help and highly recommend him to anyone looking for a smooth loan experience.

1 /5 Vaness: Called to inform them of a large purchase I was about to make and the women on the phone started to interrogate me on the purchase as if she didn’t want to give me access to my own money. This has happened several times.

1 /5 Brandon: Zelle constantly disappears from the app with no explanation, only happens to me but not anyone else i know who banks here

1 /5 Lou Lou: This is the only bank that I know of that never answers the phone and when you leave someone a message, they never call you back. We have been waiting a week on a phone call to be able to cosign with our son for a loan but now we’re going to Georgia United credit union thanks guys have a blessed 2025

2 /5 sherita honor: Bad business when someone can’t get their funds. Security is good to have but not for customers who may need their money. Then y’all not open on Saturday!!!!!!!! I’m done with this credit union. It’s Saturday I need my money and card locked office closed so I’m stuck until Monday Waiting on my my actual money. Sad wont recommend anyone, Cartersville Georgia Union is sad And I called support she kept me on hold and then the call hung up!! And never received a call back. Monday, I’ll just go close and remove my money GIVE US A SECURITY QUESTION BEFORE LOCKING SOMEONE MONEY LIKE ITS YALL