Edward Jones - Financial Advisor: Jim Smothers, AAMS® - Sharpsburg (GA)

Amanda Sikes Probably the worse insurance company I have ever had to deal with. You can never get any information by calling, theyll direct you to leave a voicemail and dont return your call for weeks, if at all. It takes a month or better to receive your first initial benefits from them, then its a weekly battle to get them after that. I have paid weekly for 7 years through my employer for their services, they glady took their payments with no hesitation, but when it comes to them having to payout, they drag their feet.

Jay Morris They are always nice and friendly to me and help out with any questions I might have.

Samantha Keadle Love coming in the store and seeing the smiling faces.

Jody Bradley Ive been with Deanne at Elevate for decades. She goes above and beyond.

Chattanooga Unfiltered We never had major issues with our accounts, and we appreciated that direct deposits often came in early each month. However, it was IMPOSSIBLE to reach anyone by phone, no matter how many times we called. This spanned over years and was not a temporary issue. Over time, this caused real problems for us and added a lot of unnecessary stress and delays in important matters. Their policies also made it unnecessarily difficult to manage joint accounts, POA matters, and they made it incredibly stressful to close the account after the death of one of the account holders. We eventually moved to a different bank that better fits our needs.

Khymiah King This place will have you stressed out! First off every 2 weeks is insane they won’t even compromise monthly payments without extra fees.. don’t matter if you make payments faithfully once you behind on a few payments they threaten to repo your car, some reps are cool the others be rude early in the morning