Direct Auto Insurance - Madison (GA)

coacoa stevens We bought a vehicle from a private seller who gave us a title that was invalid and we could no longer get in touch with them to fix the problem. I called and spoke with Jessica over the phone who was the sweetest , We were able to get a title bond from Jason who was extremely nice and knowledgeable of the process . He made this process stress free and we were able to apply for our tag and title the same day . Thank you so much S and S for awesome customer service

Love Chandy (ChandyTrue) Alan is absolutely phenomenal! From the moment I walked into Merritt Massey’s State Farm office, Alan made the experience seamless and stress-free. He’s incredibly knowledgeable, patient, and truly takes the time to understand your needs. Alan explained everything clearly and made sure I felt confident in my choices. His professionalism and friendly attitude made the whole process enjoyable. If you’re looking for someone who genuinely cares and goes the extra mile, ask for Alan—you won’t be disappointed!

Jonathan Blackman Greg and his team of insurance professionals have done an outstanding job of keeping our ever changing lives fully protected. He takes the time each year to ask the questions to ensure that what we needed last year is still what we need this year. A true insurance visionary!

Robin Sockness Sean and his crew went over and above to help me with an insurance claim that got delayed. - not their fault! They are always friendly, kind, compassionate and return calls quickly and stay on top of things. I highly recommend Sean and his crew.

Michael Thomason Jack and Patty are EXCELLENT AGENTS! Been a customer for over 31 years.

Zachary Bartholf Absolutely wonderful people and personalities. Easy to deal with and extremely helpful.

Deborah Rushing 7/10/25, I needed my insurance cards printed out. Kim immediately helped me. Then we spoke about another subject. She took the time to give me some great information. Thank you so much! So nice, friendly. Answered my questions and helped me with printing my insurance cards!

Adam Zarett The Addison Agency is new, but Warren is no stranger to Insurance or top notch customer service. My insurance needs have changed immensely from a kid with plenty of speeding tickets to a husband, a father, a small business owner, a home owner. Having the right coverage at every step in life is crucial. Warren has been there at every milestone of my life making sure I had the right coverage. The company is always there - not just with a quick quote, but expert knowledge and advice. I wouldnt trust anyone else to take care of ALL my insurance needs !