5 /5 Shelly Awkward: I was referred to Melissa at Detchemendy for my son’s car accident where he was hit by the other driver and declared not at fault. Due to such an unexpected event, things needed to happen very quickly. Melissa wasted no time and making sure that we had everything that we needed and retrieved all documentation necessary to move forward and getting us exactly what we needed for a rental cars. Medical attention follow up therapy and so forth. Because everything was last minute and deadlines were approaching Cheryl went above and beyond to ensure that we had everything that we needed to be as whole as possible before the weekend began. She made several phone calls, not only to myself, but to the other insurance company, the adjusters, and whatever other staff necessary and management to ensure that we had a car available without any further delivery delay until the total loss process was resolved I cannot imagine recommending anyone else to help you in a time of need such as this. when I tell you that they are going to take your situation personal I MEAN IT. CHERYL AND MELISSA are in a league of their own. Do not even waste your time looking for anyone else!!!!