Dan Runion - State Farm Insurance Agent - Dalton (GA)

J. R. Mitchell After more than 20 years we filed a claim because of a roof leaking. Not only did Zach, the insurance adjuster leave the door unlocked with the KEY IN THE DOOR, he denied the claim and cancelled the policy. Craig-Massee stated, "When the claim was filed, the claims adjuster went out to check the damage, he noted that everything was packed up in boxes, and that someone had not been living in the home for awhile, even if it is for sale." My 80 year old mother got COVID in February and needed assistance so she was at my brothers house. In the meantime Mom decided to list the property, so my wife and I were packing things up and preparing to list the property. IF YOU DONT WANT TO BE TREATED THIS WAY, DONT DO BUSINESS WITH THEM.

Yesenia Juarez I love how they educated there customers on different insurance policy explaining the different coverages out there

Justin Smith Great place and friendly service an they answered every question I had, plus its so much easier to add people or vehicles to my policy then it was with other insurance companys. Id reccomend allstate if your looking for insurance any day.

j Lucas Highly recommended!!! They go the extra mile to make sure all of your insurance needs are covered, Steve will take the time to meet with you to understand your insurance needs and Elaine is always there when you need her, great people. Thank You!!

Carlos Diego The customer service here is the absolute best! 100% 5 stars.

Peter Chiarelli I worked with this firm for about 4 years while I was a student up in Georgia. The team was always incredibly friendly and my agent Chris was such a genuine human. Very responsive, professional, and always would explain everything to me in simple terms. He always wanted me to get the best rates & would commonly say, "I know its not as cheap as you like so I encourage you to shop around and see if you can find cheaper quotes." Not many people would simply tell their client to check out other places. Goes to show he truly wanted to help find me the best rate not just get the money. Words cannot thank them enough. Highly recommended. God Bless.

Lakisha Brooks Absolutely incredible! Her team is truly a lifesaver. I’m beyond grateful for their help after another State Farm agency mishandled my car insurance, causing a five-month lapse. They were incredibly accommodating and a pleasure to work with. I highly recommend their entire team!

Kristi Casey Randy and Janine we so helpful in finding all the discounts for our NEW driver. The driving app that saves us money also is a great way to track his driving and make sure he is being safe. They also made sure we had the correct coverage for what we needed without trying to give us coverage for what we dont.