Citizens Bank of the South - Sandersville (GA)

Neshia Rumph Great experience. Cincotta Tatum is who I paid a visit and she had outstanding customer service. She made sure that I knew everything that I needed to know and my experience was quick without any hassles.

Brandon Adams I’ve used True North for many many years. They are the best of the best! Customer Service and advisory services are second to none!

Brandi Henry I only give this rating because I have only been there like 2 times, the first time I guess was ok and things went pretty good just took a long time, the second time the lady was kind of rude and I didnt stay long i just left it was packed that day.

Brandon Allen I absolutely loved Greater Community Bank. Their customer service, local presence, and friendly team made banking a truly personal experience. Unfortunately, since the recent transition to LGE, that experience has changed dramatically—and not for the better. While some of the same wonderful team members are still at this location (and they will be deeply missed), the overall transition has been terrible. The new systems are clunky and feel like a downgrade. One of the most frustrating changes is that you can no longer call the local branch directly—you’re routed to a generic call center that seems disconnected from the community. If LGE’s goal is to make a meaningful footprint in this area, they’re certainly making an impression—but not a positive one. I genuinely feel sorry for the employees who have to work within this new structure, especially those who once thrived in the customer-first culture of Greater Community Bank. When I first joined GCB, they had a perfect 5-star rating. That rating has already begun to drop, and based on my experience—and the feedback I’ve heard from others—I wouldn’t be surprised if it continues to decline rapidly. I’m now in the process of looking for a new bank, one that values local service and customer relationships. It’s a real shame to see such a great community bank lost in this merger.

Brent Rogers Jessica Lamb did an amazing job helping get our new construction loan finalized! Thank you to her and all of the loan staff!!