Capital Tax & Accounting Inc - Cleveland (GA)

MICHAEL SMITH I was extremely satisfied with my experience, wonderful ladies! I needed a credit boost and they came through for me. Anytime I had a situation, they were understanding and helpful....highly recommend this company....They will help get your credit up!!!

David Spencer Thanks for your hard work..

Gale Whittington Kelly and Melissa have taken care of my financial planning since I decided to retire in 2006. I have been extremely pleased with them. The team has been great for me and my daughter.

Mindy Stombler We needed help determining if we were "on track" to retire. After we sent a lot of information/data to Minerva and answered their questions, they were able to put together a "do-able" retirement plan that took into consideration our eccentricities and specific needs/desires. They did a wonderful job translating complicated financial terminology and calculations into something we could understand. Micah and Amy are such great communicators. We never felt talked down to when we asked what were probably incredibly dumb questions and they were always super patient with us. All follow-up questions (and we asked a LOT of them) were answered clearly and quickly. We walked away feeling that we got a lot of value for the services offered. We feel much more "covered" moving forward. We definitely recommend them. And apparently we will be able to retire!

Melissa Ortiz Always receive great customer service. The workers I have interacted always make a breeze to mail packages and are always very knowledgeable.

Tricia Rowland The actual office staff is nice when you go in person. However, this is the worst DFCS Office I have ever dealt with. They are constantly never following up with phone calls. They never answer the phone. All the phone numbers are always disconnected so you can never reach any of the case workers. I have literally been trying to apply for benefits since February of this year and have not been able to because every time I am supposed to have a phone call, nobody calls. And then whenever I call to reschedule, they just close out the case because they say that I missed my phone appointment even though nobody ever reached out to me. It is happened four times. And then when you call to reach a supervisor? Surprise! The number has been changed or disconnected or the person no longer works for the office. I have never had such horrible issues with any other county DFCS that I have received benefits from.

Maelee Leggett i’ve been with interstate for years now and they literally always have the best customer service whether it’s when i walk in or go through the drive through! everytime i walk in Kailey always greets me with the sweetest smile and helps me with anything i need (: such a friendly staff - love all my girls up there