Alfa Insurance - Branon Pate Agency - Albany (GA)

Juanelle Fussell Agent was very knowledgeable and helpful! He sure is an asset to the insurance industry!!!!!

Dick Borrelli Phil and crew are first class. Nothing like having a honest local agent!

Jon Joyner Richard has done more than enough to not only provide excellent service, but go above and beyond in educating me in being a better driver overall. He’s important to the Georgia community when it comes to taking out an insurance policy. Go with him!!!

Tyler Hamblin Wonderful experience with everyone involved. Special thanks to Heather Saucedo who provided excellent service throughout the entire process of getting setup with my policies. Personable, knowledgeable, and a joy to talk to. Definitely a huge asset to the team. I will recommend them to everyone I know looking for insurance!

Rachel Hamrick Mr. McClure , please give this lady a raise !! I reached out to her when I went to cancel a tag through state of ga on an antique vehicle and realized my car I’ve had since late nov had an issue. Stephanie immediately replied when I reached out and was so reassuring and calmed me down.. I was a mess mind you .. she handled the situation professionally and kept my heart and mind at ease.. Stephanie went above and beyond after hours to have a resolution and fix the issues with our account. Stephanie showed compassion and empathy through and gave me reassurance. I was indeed in good hands from the moment the issue arose by reaching out to Stephanie. Stephanie is a true asset to country financial!!! You won’t meet more of a genuine person on your side. If I could give ten stars I would !!!

Fireman Heres a post for Maria: "Kudos to Maria for an EXCELLENT job with customer service! Your professionalism, patience, and dedication to ensuring customer satisfaction are truly appreciated. You consistently go above and beyond to address concerns and provide top-notch support. Thank you for your hard work and commitment to excellence! Keep shining!" Awesome job

Andrea Every time I had an issue, I contact Ms. Porsche and she was extremely helpful. Excellent customer service. From what Ive seen when I had to visit the office, as long as you’re respectful, you will receive respect in return. I do wish they had an app