AFG (Adcock Financial Group) - Dalton (GA)

Dale Cantrell I have been with Mark for a couple years now and have not really needed help very often until recently. I called mark and told him what I was looking for and he had several ideas that he gave me in order to accomplish what I needed. I then needed a COI and Mark and Lisa were in it. I had my COI in a timely manner. Anytime I call them I feel like I am there only customer because they always have time for me and they are able to help me quickly. I highly recommend Mark and matrix insurance for your insurance needs. Keep up the good work. Y’all are awesome.

Jamie Hall Absolutely love Kaitrell!!! She is amazing. She has been my go to person at Allstate. She helped us with homeowners insurance and was able to help with the situation when they tried to cancel the homeowner insurance. She is amazing. I can email her or call her and she calls back when she can. She is so good with customer service. Thank you so so much for all you do!!!

Paola Morales Great customer service, great prices, and great coverage. I had a minor fender bender, and they handled everything for me fast and hassle free.

OFFICE CUMHA (CUMHA office) Kirk isnt even my "assigned" agent but I was getting the run around and got 4 different agents in 2 days. I knew the Adams Family to be wonderful people so I took a chance and called for assistance. I missed the ladys name that helped me but was able to search my accounts and give me updated information. THANK YOU - Ginny

Inshan Jagdath Working with Nydia Reynolds was a great experience! She made the home insurance process quick, clear, and stress-free. Nydia explained everything in simple terms and helped me choose the right coverage for my home. I feel well-protected and confident in my policy. Highly recommend her services!

SL Parsons The staff are all wonderful! I work with Kayla and she’s always prompt to answer any questions. Haley’s staff were courteous and knowledgeable on top of giving me the best price for better coverage on what I was previously paying with another company. They do an amazing job!! I’d highly recommend them to anyone.

Mary Bo Robinson Lee Anderson is a great asset to my household planning. We moved to this area a year ago and, upon a recommendation, contacted him to issue HO and auto insurance. It took me until last week to meet him in person and review our policies in detail. He spent an hour and a half with me and we made a slight change to our homeowners policy based on our discussion. He was thorough but concise in his review and gave me options with no pressure to make any costly adjustments. I am most confident in his knowledge and customer service. Thank you, Lee.