Advanced Insurance Services - Jasper (GA)

Nikeisha Engram They’re very kind and patient. 10/10 on the customer service.

Teresa Lopez Christy and her team are always very friendly, patient and helpful. They are experienced in knowing what my insurance needs are and helping me to get the most out of my home and auto policies. As a new resident to Georgia, I am very grateful and blessed that I have found this agency to help me. Thanks to Christy and Linda for all your help.

Kim Dowdy Mr Ron is great. Explained everything and helped with multiple polices

erin lester Travis was great in helping us get right in and insured for a great price. Have been recommending them since 2014 and will continue to recommend them for another 10 years. Thanks southern harvest.

Morgan and James After my last insurance disaster they were able to get it all fixed in a matter of a few minutes. Absolutely great and very friendly.

Dean Scott Alex is the best!!! Always helping me even on his days off. More than willing to go the extra mile for you. Also got my insurance lowered by almost $100. Definitely recommend Alex and his crew !

Jana Purvis If you have not given State Farm a call to check out their new rates. I encourage you to you to do so, Ashley saved me 725 a month. She is super nice and always has time to answer any questions

Kathy Rawlerson I switched to Progressive in April a few days later someone tried to steal my car in vandalize a few days later April the 18th being exact I file a claim with progressive with the young man named John then Crystal Hernandez called me and took over my claim from that day She was in and out of the office I sent in paperwork, gave them my friends and family name and number for the INVESTIGATION and I had to be the work that Monday so I went out and got a rental thinking that progressive would reimburse me and take over the rental agreement. Progress gave me so much hassle with my claim they called everyone their verified all my information and still no communication I had to go into the Savannah office feeling so violated and so upset that the Manager there helped me get a rental two weeks after my car was vandalized on May 5. I was calling on my lunch break after hours and still no communication I asked for a management Miss Miriam Johnson. She never called me. I sent text message through the portal. Talk to so many different coworkers there at progressive they send emails. Text team is each other And still no communication. On May 9th I finally had a adjuster. Robert came out to my house to look at my vehicle. He did his assessment and sent to Christel but once again, Crystal said that she was to be out of the office again May 16 Christel finally gave me a call and said that she was sending my car to I AA auction house in Virginia. I quickly corrected her and told her that I am in Savannah Georgia. She giggled and said she’s sorry then the next day or a few days later, a tow truck came while I was at work and took my car.on the 19th I called IAA a day or two later they said they had my thinking it was a total loss and realize it wasn’t and quickly they call progressive and they sent my car to Hollingsworth collision and the management got my ca and was explained the damage Christel Hernandez should be fired the worst claim representative till this day, June 5, my car is still in a shop. I asked for extension on my rental and they refuse so I have to pay out-of-pocket for a rental and there’s no telling when I can get my car fixed.! so upset with the customer service in the Ohio company I wouldn’t advise anyone to get progressive and I’m gonna make it known to everyone.

Kristen Hulsey Velox was great kind and quick took care of me and had me out and insured in a short time frame smooth transaction recommend them to others always great customer service from agent