5 /5 Gabbie Martin: My insurance agent is absolutely, hands-down, the BEST!! Her name is Nikkiya and she goes above and beyond for me, as I’m sure she does for all. Her communication exceeds expectations, has top-tier patience, and resorts all options to get the best for your needs. Once I was having trouble with rude customer service and she took it upon herself to communicate with them directly to find a solution to the problem, which she did. That in itself speaks volumes. I love her and my family and I are grateful for what she has done. I will ALWAYS call on her.