1st Franklin Financial - Royston (GA)

Kiarra Phillips My review goes straight to Ms.Karin each time I have visited she has been nothing but kind and patient I love her personality keep you the great customer service Karin!!! You make my day which could make someone else’s

Jenni Withrow Love this bank.

Mark Griffin Jacob Dukes and the Fairway staff were excellent partners in our process of buying a new home. They were efficient, responsive and managed the whole process smoothly. We have worked with Fairway Independent Mortgage on several occasions and have always been pleased.

Kruti Bhavsar Jody was a pleasure to work with throughout the entire process! He was very communicative and gave us frequent updates and helped us get the best rate possible. He always answered all of our questions in a timely manner and is super knowledgeable. We would definitely love to work with him again and highly recommend him!

Teresa Landers This is one of the most caring companies to work with. I bought a car thru them and had a stroke right after and then my husband had a heart attack and ive let them know whats going on. They were willing to work with me and allow me to continue on..The staff are so Sweet and understanding.They truely care about their customers not just the $$$$.. I would recommend them to everyone!! thankyou guys for making me feel appreciated as a person and not just a number off a loan.. You guys are the very best !! Truely appreciate yall.

Kirby Griffis PSA: After reaching out to the branch, I first spoke to the assistant manager Paige which was so helpful, understanding and caring of the issue. She assured me that she would get this issue over to the Branch manager . The branch manager (Cindy) then called me about the issue and was the upmost respectful and apologetic and assured me that the issue would be taken care of. I have been to this bank very few times, for the simple reason of the lady in the drive thru. She has the absolute worst customer service I have EVER seen!!! She is rude, short spoken and never smiles!!