Truist - Palm Bay (FL)

Naomi Tucker I want you all to know, my first impression of this company was "Horrible!" But I quickly changed that reasoning, - Heres what happened: "The company I bought my Mini Cooper from had turned over their accounts to, "Mid Atlantic Finance Company." When I received notice, I called myself being proactive and mailed my payment due by the 5th, on the 31st so, my bill would be paid early. Instead, I began to get all these A-I generated calls about a late payment, knowing I made my payment in advance. I simply, - dont do late charges! To make a long story short those constant (A-I), calls got on my last nerve! To resolve the matter. I called and spoke to several reps who in turn connected me to a supervisor. Before it was resolved I cancelled my check and paid by card. On two different occasions I spoke to an Account Manager named, "Anyissa," who took good care of me in a timely, courteous and professional manner. During the conversation, I was able to make her smile when I complimented her on her beautiful name..... What makes me so happy is my car is almost paid for and I thank God for that! Remember: "When you call any company to get information or help with a issue, - - "Be Patient, - Friendly and Courteous!" And if possible, - "Say something positive that might just put a smile instead of a frown on the Reps face." A good conversation is always better, - than a Bad one. You see, how easy a Negative Review can become, - a Positive Review. Thanks Anynissa for helping resolve my missing check woes, Whew! ......... Naomi Tucker Turtles!

Kelly McPherson Everyone at this location is always very welcoming and super helpful! Recently I had an issue and had to go in....I thought getting the problem solved would take so much longer than it did but Casey Murdock was very fast, solved the problem with no other issues, answered all my questions thoroughly and even pulled out some blocks she had for my son to play with while we handled the issue. My son was super happy, I was beyond happy...... Couldnt ask for a better experience!!!

Angela Bravo The attention is personalized, I really liked the attention of Miss Lorena Burbano, she gave me all the information I need for my efforts. Many thanks and success to Banco del Austro

Marci Stowell Jesse and Sterling Heights have been amazing advisors to our family. Guiding us through inheritance, accounts for our children and our own retirement goals. Jesse reviewed other investments we had prior to him and saw no reason to move them. The genuine care for clients and honesty you get with Sterling Heights is top notch.

American Dude The big firm broker on Sanibel...great guy.

Rob Taylor Had problems cashing my check, the awesome lady there helped verify with the bank and had more patience than I did. She smiled the whole time because she is just too nice. Recommend going here!