1 /5 Norbert Rios: DO NOT HIRE THIS LAW FIRM – INCOMPETENCE AND NEGLIGENCE AT ITS WORST
I made the unfortunate mistake of hiring; The Professional Law Group to represent me in an insurance claim back in 2022. From the very beginning, their handling of my case was riddled with incompetence, negligence, and a blatant disregard for my best interests!!!!!!
Throughout the process, communication was virtually nonexistent. My insurance company attempted to reach out to The Professional Law Group multiple times to review my claim, yet the firm completely failed to return any of their calls. This egregious lack of responsiveness resulted in my claim being closed without my knowledge, and even worse, The Professional Law Group wasn’t even aware that my claim had been closed!!!!!! This was a situation that could have been easily avoided with even the most basic level of professionalism.
I was forced to personally contact FIGA to get answers, only to discover that my claim had been closed for over a year due to this firm’s gross incompetence. I then had to reopen the case myself, as this so-called “law firm” was utterly clueless about what had happened. Had I not taken matters into my own hands, my case would have remained closed, and this firm would have done absolutely nothing about it.
To make matters worse, after two years of unnecessary delays, I finally received a settlement, only to find that it was a mere fraction of what others with the exact same insurance company and date of loss had received. This further proves their failure to advocate for their clients and their complete lack of effectiveness in handling claims.
This firm does NOT work in your best interest.
If you value your case, your time, and your money, STAY FAR AWAY from this incompetent, negligent, and utterly useless law firm. Their lack of diligence, communication, and basic legal competency is **unacceptable**. Save yourself the frustration and hire a firm that actually knows what they’re doing.
