The Bascom Agency, LLC: Allstate Insurance - Lady Lake (FL)

Astrid Velez Excellent service

Sean Mahoney Agent Erik has always taken great care of all my insurance needs. Highly recommend

John Schultz Our agent, Melissa, did a wonderful job with our auto and umbrella insurance, and saved us a pile of money. She was helpful, pleasant, and very competent in her job. It was a pleasure dealing with her, and if all insurance agents had employees like her people would have no problems dealing with their insurance.

Jonathan Vance Amigos received the Vance family very well they are thoughtful even when you have kids.

Marie Mason Always prompt and courteous customer service with Brightway. My rep, Jenni, has been extremely helpful to find the best fit for my needs. She makes is so easy by sending all my docs through email.

Anya Lonskaya I have been working with Peter for a few years now and I’m extremely happy with the service he’s provided! He always responds right away and gives detailed explanations. And he was able to find the best option to lower my coverage! Highly recommend!

Magda Prado Excellent customer service they help me a lot or when I was needed I highly recommend.

C L Boyd RSC and agent Russell Jamieson, Jr. were recommended to me by my marina to insure my boats kept at Port Canaveral. I liked their service so well that I switched my insurance for 4 cars from Progressive to Safeco via their agency as well. They are efficient and thorough and keep me informed as necessary. They are easily reachable by phone and e-mail and usually respond within minutes. They have been able to negotiate very fair premiums through reputable insurance companies, and the service I have received when needed has been excellent as well.

Rob V If we could give a 10 we would. We’ve been with State Farm for a couple decades starting in Indiana both house and auto. Moved to Fl in 2015 staying with State Farm and never having a claim, then my wife was a pedestrian and struck by a vehicle in Lynn Haven, not familiar with a No Fault state and the process, Kirsten led us through the process explaining things and sending forms as needed, things went flawless. Then 2 yrs later there was question about our homeowners insurance during an update to our policy. Once again Kirsten led us through the process sending photos, forms etc for us She continually checked on the status and kept us updated on our policy even though she didn’t have to. State Farm isn’t the cheapest insurance and I’m sure we could find cheaper but to find that level of customer service and caring would be highly doubtful. It’s people like her that keep us coming back and wanting to continue business there.

Karoline Silva Extremely competent, attentive, and transparent professional. Whenever I need support, they clearly explain the best insurance options and help me choose the coverage that best fits my needs. I highly recommend them with complete confidence!