5 /5 Salma Brooks: I honestly can’t thank Terry Shoemaker enough. Minutes before my first hearing, when everything felt overwhelming and uncertain, Terry stepped in and quite literally rescued me from correctional. From that moment on, it was clear I was in good hands.
Terry’s communication skills are top-tier. Clear, timely, and always honest. He made sure I understood every step of the process, which gave me peace of mind during a really stressful time. He was also personable and genuinely caring. You don’t always find that combination during times like these. He stayed on top of everything, made sure nothing slipped through the cracks, and treated me like a person, not just a case file.
I’ll always be grateful for the way he showed up for me when I needed it most.