Select Insurance Group - Orlando (FL)

5 /5 Anna: Alexis A. really went above and beyond to help me with a big mess up on my account! Really turned my day around and eased my anxiety! This lady deserves a raise for how patient, professional, and knowledgeable she is. Best experience!

1 /5 Sarah Goldstein: First time Ive ever called customer service. Just to get some information and the lady was so rude. She would not answer my question. Then put me on, hold for 10 minutes to get the answer. Even though she kept refusing to actually give me an answer. And then came back on the phone gave me the answer And hung up. Was with this company for 6 years, Its sad that I have to go find another company.

5 /5 Shakibba Johnson: Yodairis was an excellent help with getting me full coverage for my vehicle! Highly recommend!!

1 /5 Jose Vazquez: I obtained insurance through the dealership in 2019. Never had an issue UNTIL I needed to reach them. I have 3 different numbers they’ve given me to reach my “agent” and every time I call, they tell me I need to talk to Select Insurance, they tell me I need to talk to someone else, they tell me to call Progressive, Progressive tells me to call them, etc etc. The customer service has been the worst I’ve ever experienced in any goods or services. They ALWAYS take down my number because “they can’t access the system” and I’ve NEVER gotten a call back. Mind you, this is not for an emergency or to submit a claim (imagine). This is to simply add/remove vehicles and/or request the next cycles documents to prepare financially. The rudest most unprofessional insurance group I’ve ever heard of.