Rachel Machin - State Farm Insurance Agent - Lakeland (FL)

Anna Alexis A. really went above and beyond to help me with a big mess up on my account! Really turned my day around and eased my anxiety! This lady deserves a raise for how patient, professional, and knowledgeable she is. Best experience!

Fady Mikhail Shopping around for homeowners insurance can be such a mind-boggling task if one doesnt know what theyre doing and also doesnt want to spend hours upon days trying to shop for the right quote. At Horizon Insurance, Sally Daley provided insight, knowledge, and exceptional customer service towards helping my wife and I obtain insurance on our first home in SWFL. Sally was patient, prompt and never showcased any dismay or irritation even when I asked for multiple insurance policies and explaining what different coverage dwellings meant. Because of Sallys insight and willingness to help others, my wife and I are now more confident with the decision weve made. Thank you Sally!

Oscar Juan was a big help. He found me a lower rate on my insurance. Great service and attention!

Brad Hoad Such a pleasure to work with. Fast, efficient, and very competitive. The communication has been outstanding. Highly recommend!

Susan Chase I sold my property 4 months ago and have been trying to get refunded for my unused premium ever since. I sent them my closing statement promptly. After waiting over 2 months, I called my broker since they won’t talk directly to me. Without any notice to my broker they were holding the check to confirm the address the check should be mailed to. After confirming address, I waited another month and called my broker again only to find out they sent the check to an address I haven’t lived at for 3 years. Now I have to wait for check to be canceled and new check to be reissued. Is this company legitimate! Sounds like they are avoiding payout. I have always paid my premium in full and in a timely manner. They should have to pay me interest for holding onto my money for 4 months. They would have definitely charged me a late fee since they have charged all sorts of fees the 6 years I was with them and I have never put in a claim. With this treatment, I am so glad I never did. It would have been a nightmare. I never leave negative reviews but this is unacceptable. Beware.

maria hauck Univista Insurance is one of the best insurance. When I need anything from them, its owner Maria Cabrera, always answers, and resolve my issues in a fast timely manner. I feel safe knowing that they have my back. Thank you Mrs. Cabrera, for being there for me, all the time that I needed you. Mara Hauck

Jim C I have been using All Counties Insurance for 19 years and I am completely satisfied with their service. The staff is professional and very responsive to any inquiries that I have made.

Bobby Bell Used for 20 years.

Fred Frook Wonderful and polite people. I saw them at Bravo the other day. My eyesight is very bad and I have a hard time reading all the complicated policy information but they were extremely helpful at explaining them and guided me to the best options.

Kathy HIll Just wanted Serena Browns boss to know what a professional, knowledgeable, kind and courteous employee she is. She helped with everything I needed and beyond, if she didnt know the answer, she would ask her manager. Shes very prompt on everything, and followed up until the final paperwork was completed. She is definitely an asset to your company.