Pragasen Ramiah: Allstate Insurance - Winter Park (FL)

Linda Swanhart Called Academy Insurance to get a comparison price on our homeowners insurance for our home in Florida. Even though we were working with a tight timeline until our policy renewal payment was due with our current insurance company, Franz worked on this and got back to us within a couple of days. Excellent agent!

kimberley capers Review from J. Burgess I wish to thank Michael Jackson for the professional presentation given yesterday. The presentation was informative and I got a better understanding of the Medicare system. He was able to answer my questions with clarity. As an aside, Michael had a wonderfully engaging personality. Thanks again for the presentation.

K F Christine was incredibly helpful! She saved us a ton when we requested a new quote on our existing policy. She made communicating easy and welcomed any questions we had. She made the whole experience easy from start to finish!

Tuleah Johnson I keep asking them to stop calling me the young man kept asking for my information ignoring my request i asked at least 10 times for him to get off of my phone he was very sarcastic, i asked for a supervisor and acts if he put me on hold and then comes back saying he is the supervisor! Very very unprofessional and i would never use Family First for anything....

Nancy Ingram Ken has been. Helpful with my insurance needs as well as insurance policies for my family. Highly recommend Ken. He will go the distance to make sure you are happy. I am glad I found Ken.

Kyle L Jane at First Florida was able to provide insurance coverage on a house that no one else would because of some cloth wiring. Thanks to her, we were able to close on time and repair the wiring after closing. Great service, highly recommended.

Durwattie Harripaul I have been searching for auto insurance for the past three days. Michael was awesome. He made the proceess so simple, fast and easy. Within a matter of minutes, I had my insurance cards in hand. Thank you so much Michael for all your hard work. Liberty mutual is very lucky to have you representing them.

Alyssa Palmer Thank you for your feedback in regards to the post about your refund. We would like to take the time to clarify a few things. When working with an Excess insurance company refunds must be sent from the carrier back to the agency with proper documentation so we can issue the proper refund amount and remain within our legal requirements. It can take up to 6 weeks for an excess company to process a refund as they have fees paid with the state and filings they must complete for EACH policy. After careful and thorough review of every document pertaining to this file, the documents show we received the refund in question on 11/20/2019 on our carriers statement, the refund was processed on 11/21/2019 and your refund check was mailed out on 11/22/2019. Our records show we have communicated with you on multiple occasions via phone and email since the cancel request was submitted with proper signatures. Thank you also for your feedback in regards to voicemails. We return voicemails in the order they are received provided adequate information is furnished however we are a small agency and if we are on the phone or with a client it might be a little while before you get a return phone it doesnt help to call back to back if we are with a client we are busy and cant take the call we look forward to speaking with each and every one of our clients and giving each of our clients the one on one attachment they deserve. Manufactured housing insurance is a very unique field that Jacks specializes in and our clients are extremely important to us. However, in this unique field it can take time for document processing. Thank you for all your feedback as it does help us provide the very best customer service for our clients.

Jon Moller Jes was able to cut our homeowners insurance premium in half... and do it while filling a gap in our coverage. Aside from providing an amazing product, he provides superior service. His communication is prompt and clear. Our experience with Jes has been far better than our experience with previous agents.

Rosemary Diaz Awesome, very professional staff especially aurama Romero who has customer service skills and very sweet person.