Obsidian Financial Services, Inc. - Melbourne (FL)

1 /5 DYLAN WILD: Was on the selling side of a deal that they totally dropped. They promised the buyer approval and couldn’t make it work with a lender AFTER extending the contract. They moved to another lender in there “network” told the buyer it would get approved and the day before closing told us they couldn’t make the deal work. Danny the “Luchador Team manager” was AWFUL. He told me not to call anymore, lead the buyer on, and the worst communicator. Stay far away from this company and the “Luchador Team”

1 /5 James Shadow: Worked with Marcus through this company. Lost over 15k from this company and 7 months in escrow to buy a home they couldn’t close. EDIT: in response to the company’s response below. No it didn’t close on your end because your company took 7 months in escrow. Deadlines not met, things not submitted. Terrible time response and communication from your company. Don’t try to put the blame on anyone else. It doesn’t take 7 months to determine if someone qualifies for a home. What does take 7 months with no results and money loss is this company

2 /5 Patricia Kolbert: Have been trying to get an escrowed insurance payment for over a month from this company and I cannot get a single person to return a phone call, email or chat message. Please be advised that this company seems to be willing to take money, but seems incapable of servicing a mortgage at all. UPDATE: I was finally able to get a return phone call from Mr. Brown. All it took was multiple phone calls, multiple emails, and failed chat function on the Obsidian website. I am upgrading from 1 star, to 2 stars due to Mr. Brown finally reaching out to me with updated information.

5 /5 Gloria Alvarez-Perez: I learned about Obsidian Mortgage through a family friend, so glad that I did! I reached out, and initially spoke with Ray Moatz, he was very professional, helpful, and friendly—I was immediately put at ease taking the big step to purchase a residence. Norma Rodriguez was so helpful she made everything so easy for me and was clear, and Holly Rosa was equally great. I can’t say enough about Obsidian Mortgage, they made what I thought was impossible for me so very possible and I am a proud owner!! I give them five STARS all around!

1 /5 Art Adame: STAY AS FAR AWAY POSSIBLE FROM THIS FRAUDULENT MALICIOUS COMPANY!!!!!! If you’re planning on purchasing a home they will take over 60 days to close. If they reached out to get hired they will NOT pay you as a Loan Officer. Please do your Due Diligence and research as much as you can on NMLS Consumer Access. They owe me close to 20K and would promise week after week for 2+ months the check was coming. I was patient with them for as long as i could but enough is enough. When I ran out of groceries and had no money because of them not paying me I asked them if they can direct me to a local food bank, and they said to go talk to Joel Osteen. I can’t make this up. I don’t see this company existing by the end of this calendar year and I PRAY that’s the case. They don’t deserve to have their Lending License active and should DEFINITELY be investigated IMMEDIATELY. My GAWD just please stay away from this company.