New York Life Agent Office - Scott Campbell - Jacksonville (FL)

Michael Walker The staff at Niki Jones are always friendly, knowledgeable, and patient. The homeowner’s insurance market in Florida is notoriously volatile and I have been grateful for the great service and advice that Niki Jones’s office has provided me. My initial homeowner’s insurance was issued by a company that later exited the Florida market. When there were no other good private options at the time, I was transitioned to Citizens. When a private insurer offered to take me on as a customer, I switched to them. The Niki Jones team was invaluable in guiding me through this process. They patiently answered all my questions and explained my options. They made the process easy. While reviewing the policy proposal from my new homeowner’s insurer, Carolina Ruggiero reviewed the proposal and found several ways for me to save money on the new plan. She went above and beyond for me, and I really appreciate it.

Sara Picard Juan at E&S Insurance was fantastic to work with! He helped me find the same coverage for both my flood and commercial insurance at a much more affordable rate. His communication throughout the process was clear, prompt, and professional, and everything was handled seamlessly from start to finish. Highly recommend working with Juan if youre looking for better rates without sacrificing coverage!

Chris Wil I recently worked with Mari Damian Roman at Direct Auto Insurance, and it was a fantastic experience. After being with another company for over 12 years and feeling like just a number, it was refreshing to work with someone who truly understood my concerns and needs. Mari’s personality was exceptional, and she went above and beyond to help me find the right plan for my budget while also sharing helpful insights to improve my policy. I highly recommend her to anyone looking for personalized, caring service.

Hector Osorio I’m happy with my insurance they take care of me the way they’re supposed to do thank you

Steve Clark The young lady that took my phone call today was very good at her job. She was professional, courteous, and took care of my issue immediately. I believe her name is Bailey and she must certainly be one of your best associates that the company has today. Just wanted the company and her supervisors to know and recognize her awesome customer service skills.She is most definitely doing a very good job for you. Thanks for the opportunity to recognize her skills and personal touch in handling customers. Have a great rest of your day.

Mary Beth Goodspeed I cant say enough about the service and follow up that Lisa provided!!!! Extraordinary!! She shared information and gave me several plan options. Then she helped me thru the process and made sure all was correct. When there was a glitch w/ Health Sherpa, she guided me and all was resolved. I am so grateful for her assistance and sound advice!! We even started conversation about Medicare which I will be starting later in 2021. She knows her business and is very very responsive. Great follow up. I would very highly recommend Florida Insurance One Agency and Lisa. Mary Beth

Amanda Drake We have had nothing but positive experiences working with Great Florida Insurance St. Pete - their team feels like a family, they are so friendly, welcoming and knowledgeable! Our agent Cindy is always so clear, concise, gets back to us quickly, and her expertise is something we truly value and trust. She is so knowledgeable about what and how much coverage we need, how we can find savings, and shes awesome at staying on top of our policy updates, needs and changes. She even remembers details and dates that we dont! :) I highly recommend this whole office to anyone seeking insurance or quotes.

Robin Richardson ✨Exceptional Customer Service Experience✨ I recently had the pleasure of interacting with Ashley Korbut from State Farm, and I wanted to take a moment to express my gratitude for the outstanding service I received. From the moment we began our conversation, it was clear that Ashley was dedicated to providing support. They listened attentively to my concerns and offered clear, concise explanations to my questions. What impressed me most was their patience and willingness to go above and beyond to ensure I understood my policy options. Not only was Ashley knowledgeable about the services available, but their friendly demeanor made the entire experience enjoyable. It’s rare to find someone so genuinely caring and committed to helping customers, and I truly appreciated the time they took to make sure I felt valued and understood. Thanks to Ashley Korbut’s assistance, I was able to resolve my issue smoothly and leave the conversation feeling confident in my decisions. This experience has reinforced my trust in State Farm as a company that truly cares about its customers. Thank you, Ashley, for your exceptional service!

Zack Taylor Bruce is an excellent associate in assisting in finding an insurance company to work with me. Highly recommend

Brittany Caldwell “I couldn’t be happier with my experience using SOS Auto Protect for my vehicle coverage. The enrollment process was simple and straightforward, and the customer service team was very responsive to all my questions. What I appreciate most is the peace of mind—knowing that unexpected repair costs are covered without hidden fees or hassles. The coverage options are flexible, affordable, and really take the stress out of owning a car. I feel confident on the road now, knowing my vehicle is protected. Highly recommend SOS Auto Protect to anyone who wants reliable and trustworthy auto coverage!”