MIDFLORIDA Credit Union - Sebring - North Branch - Sebring (FL)

3 /5 Lynda Campbell: Every time I have called this week I get that they are all tied up and no one can answer the phone. Leave your number and we will call you back as soon as possible. Im still waiting from last week when I called. Very Upset.

1 /5 Amber S.: The amount of casual incompetence I experience at midflorida always astounds me but today is worth a review. I pull up to the driveway thru to make a payment. When completed at the South MCU location, it’s a five minute interaction. This time the teller insists my drivers license isn’t on file and demands my current prior to proceeding. 1) I’ve had this loan less than a year and provided it during the application. There have been no changes to my ID since then, and by law you cannot get a loan without ID verification. So they definitely have it on file. 2) it’s a payment. Some Good Samaritan off the street can pay someone else’s loan without the loan holders ID. Edit: The payment I made included the original coupon and the loan number on the check. Also, I had an actively screaming toddler in the backseat. It’s just nonsense like this, that happens over and over in a truly inventive amount of ways, that has convinced me to never ever open an account or get another loan from MCU. It’s not worth the .5% savings, I promise.

5 /5 Jaimar Lazo: I went into Midflorida today to open a new business account. I was helped by Susan Hodo, Ms. Hodo is excellent, very knowledgeable and you can tell she really cares for her customers. She listened to my concerns and addressed all my questions. I didn’t feel rushed at all and felt very comfortable with her. I would recommend seeing Ms. Hodo for all your banking needs. She was wonderful and is what every bank/credit union needs

5 /5 Arielle Alexander: Ms.Susan Hodo was very helpful. She guided me through what had to be done and explained everything, reassuring me along the way. She told me if I had any questions I can call and ask for her, shes a very helpful lady. Highly recommend!

5 /5 Ramona Rivera: Needed help with my auto withdrawal for rent. The ap. I had didn’t withdraw the right amount. Susan Hodo helped me with getting it set right. She has always been extremely helpful and is very knowledgeable with banking questions. She is professionable, efficient and always make everyone she deals with feel as though they are her only customers for the day. I trust her with my life! Because of her myself, my ex husband, and both my grown children and grand children use her and mid- Florida for all our banking needs. Thank you for having her on your team!!!