5 /5 Tyquanna Clark: I want to take a moment to recognize Brittany S. because she is truly a breath of fresh air. Every interaction I’ve had with her goes far beyond standard customer service—she provides something much more valuable: genuine human care.
Brittany S. doesn’t just do her job well, she goes above and beyond to make sure I feel heard, supported, and understood. As someone living with a disability, life often comes with challenges and setbacks. Not everyone knows how to balance sympathy and empathy, but Brittany manages to do both effortlessly. She makes me feel like a VIP every single time I speak with her.
The patience, dedication, and compassion she shows are rare qualities, and I can only imagine how many others she impacts in the same way. She deserves recognition, whether that’s her own special team, a well-deserved lunch, or even a day off—because she truly embodies what great customer service should be.
Thanks to Brittany, this loan process no longer feels like an endless cycle. Instead, she gives me hope and confidence that we are getting through it, together.
