Merrill Lynch Wealth Management - Jacksonville (FL)

Eagles Pride RV Sales Very satisfied with WMA team. Always professional and diligent. Very trustworthy. Feeling great about the direction we are going with our business.

Ms. B’s Science and Cats! Jason and the staff always make me feel important and comfortable. I trust his advice and am very satisfied with the many years that I have done business with him.

Jessica Dewing This is my first time working with a Financial Advisor and Mitch has been absolutely wonderful to work with. Beside being a pleasure to talk with, Mitch has done a fantastic job with my IRA and 401K. Ive told my friends and family how they are missing out by not working with FFA. I highly recommend giving them a try. Its not a scary, stuffy experience that one might expect. Help make your money work harder by working with this team!

Nina Boudreaux Extremely helpful.

Dominique James I love it. I see a lot of people upset about the Merrill lynch security not allowing pedestrian to walk through. Well its for their employees safety. I wouldnt want someone to rob/attack me when I should be feeling safe in the comfort of my job. I love our security personnel they take real good care of thing while we work.

Shauna Allen The staff were friendly and genuinely caring, which was especially appreciated during a sensitive time when I was handling my late fathers accounts. They were kind and attentive, making a difficult process more manageable. However, one area for improvement would be attention to detail. Although the death certificate was scanned in during my visit, it was later rejected by Bank of Americas estate department due to improper scanning that cut off important information. This oversight unfortunately added weeks of delay to an already challenging process.

Juana Portela I really dont know why the bad reviews. This branch is practically new because it was BB&T at another location. Ive been there with tellers and with officers/officials (I dont know how you call those whom are in their office) as well and the customer service has been excellent. I understand sometimes there are issues, but it is technologys fault. For example: When Zelle decides to stop working, and when the third party once was taking the money thats been deposited through the ATM outside. Yeah, that was really messed up but is not the banks fault so Im not going to give them a bad review because of Zelle and their third party.