5 /5 John S.: My wife and I stopped in at Mark Loren Designs today (2/27/25). I had an issue with closing the back plate on my wrist watch and my wife had concerns about her wedding ring and whether the diamonds prongs were secure. My wife also had some questions about her deceased mothers ring that my wife now wears daily. We were greeted by store associate and consultant, Kim. Kim could not have been more helpful, pleasant and informative. She went above and beyond in assisting and addressing our questions and concerns. I would strongly recommend Mark Loren Designs to anyone looking for a first-class and reputable jeweler. Kim is a definite asset to this business and so wonderful to converse with. I might add that while browsing the store my wife and I observed very unique pieces of jewelry - more unique than most other jewelry stores we have frequented. It is clear that Mark Loren has a particular talent, skill and mastery for distinctive jewelry and special items. Great store. They offer beautiful and unique jewelry items and have sincere and welcoming employees that go out of their way to assist. Thanks to Mark Loren Designs and to Kim for a truly wonderful experience.