Launch Credit Union | Palm Bay - Palm Bay (FL)

5 /5 Kevin Delong: Shannon and Claire are always so helpful and sweet! Anytime I come in asking about rates on certificate, they are both quick to assist. Shannon often helps me with information on current rates while Claire assisted me with a new savings with a higher rate. I appreciate these ladies and the Palm Bay branch as a whole!

5 /5 Taylor Potter: I can’t say enough great things about Shannon at Launch Credit Union! From the moment I walked in, she was welcoming, knowledgeable, and incredibly helpful. She made the entire process smooth and stress-free, whether it was answering questions, guiding me through paperwork, or just offering friendly, professional support. Shannon goes above and beyond for members—it’s clear she genuinely cares about helping people. Her positive attitude, attention to detail, and ability to explain things clearly made a huge difference in my experience. It’s rare to find someone so dedicated and easy to work with. If you’re visiting Launch Credit Union and want top-notch service, ask for Shannon—you’ll be in excellent hands. She’s truly an asset to the team!

5 /5 Corine Tapper-Taylor: Whenever I entered this branch I always received a very warm welcome and it makes me feel happy to know that everyone is there for the customers and they are very pleasant. I mostly go to Claire Davis she’s such an amazing person. Thank God for her knowledge.

5 /5 Janie M: We have been with Launch Credit Union for many, many years. The service and helpfulness of your staff is the reason. Emily-Claire, "E-Claire" at the Palm Bay location, is always very attentive and available to lend her expertise, whatever our needs. It makes all the difference when doing business with folks who genuinely care and have your best interest at heart.

5 /5 Tma Mayhue: Shannon Carson was extremely helpful in handling our refinance today. She has gone above and beyond with every banking experience we’ve shared over the last few years and has made every transaction a smooth and pleasant one. She has our best interest at heart, always.