Key Financial Group - Jacksonville (FL)

Rhonda Babcock and Palm Bay Road location: The people that work here are very nice. My ONLY complaint for this location is the ATM service. Many of us rely on the convenience of the ATM as we cant get to the bank during their regular operating hours, thats why ATM function is so vitally important for alot of us. I rely ALOT on the "deposit" function. Cant use it 80% of the time though if you get off later from your job. I had a conversation with one of the associates over the phone because it was very frustrating for me after numerous TRIPS trying to make a deposit later in the day. She stated that its because of businesses that do many night deposit "drops" which in turn, shuts down the "cash deposit function". It only allows "check" deposits at this point. One positive about their ATM function is (when its accessible), you can take out quite a bit of money in one transaction and the Lobby opens up for several hours on Saturday.

Blake Goodman I can’t say enough great things about Amber and the team at Laake Financial. Everyone there is professional, responsive, and incredibly knowledgeable and always willing to take the time to help me help me truly understand the homeowners, flood, and auto insurance coverages available, which has saved me considerable time and stress. When having to go through a claim for the first time Amber really went above and beyond to help clear the path for us to make the process run smoothly. If you’re looking for a trustworthy and dedicated insurance agent who takes your best interest to heart, I highly recommend Laake Financial.

Gustavo Antonioni Horrible customer service and bank does not take responsibility for stealing your money! I tried to withdraw money from their ATM last night - machine did not give me money but receipt confirmed my money was taken. I called today to speak with bank Manager Bill Reynolds and after they checked my withdrawal receipt transaction number they confirmed no money was issued and that I had to deal with this situation with my bank which is based in England as I ma here as a tourist. So not only did I not get cash last night because of their negligence I had to incur long distance charges today to have my bank resolve this . I find this to be a terrible oversight in taking responsibility for what is actually theft . NEVER USE THIS BANK!

Kelly Brown Got an automated call from them soliciting. I have absolutely no business with them. And my number is listed on DNC DO NOT CALL LIST. I GUESS THEY BELIEVE LAWS DONT APPLY. BUT THEY DO.

Janna Laird David and his staff went above and beyond to help my husband and me. David was always available to help us and he made sure we were knowledgeable with what we were discussing. I highly recommend David to help you with whatever your credit needs may be.

J Wriston Great company with experts in Financial Planning! Highly recommend.