Ken Castellani - GEICO Insurance Agent - Gainesville (FL)

Carolyn Jones Always helpful, very informative, with upgrades, adding new vehicles plus more.

Meredith Culley In a world where most of the time you just feel like a number to most companies, Dianne M. changes that entirely. I got lucky enough to be connected to her in jan 2022 when first looking for a policy and she has been with me through thick and thin and I can’t imagine working with anyone else. She is an excellent example of how professionalism, company integrity, and care for the customer can all be combined. Excellent and speedy customer service. I hope she is looked to as an example for any future employees waiting to be trained for the company. She is a true gem in this industry and world. Thank you Dianne!

Sean Starnes Evan Sheiman went above and beyond to assist my family in obtaining new car insurance. Not only did he saved us hundreds he also added the personal touch of ensuring we have good insurance. I highly recommend Evan!

Erick Hernández Switching to this auto insurance company was easier than I expected. Their team handled the entire process and I didn’t have to worry about a thing. Plus, the rates were lower than my previous insurer.

Roberto Paz Keith was fantastic to work with! He followed up promptly, answered all my questions, and made sure I felt confident in my coverage. He really went the extra mile to find me the best rate possible. I truly appreciate his professionalism and dedication. Highly recommend him to anyone looking for car insurance!

Omaida Isidro This company for me is one of the best in Miami Very good team very fast and very good customer services.

Terri Bolesta Very, very nice people.. They will bend over backwards to make sure you are taken care of!!

BJM 4 I called Jeannine Ordway’s Allstate office in Ocala, FlL to get quote on my auto insurance. Every agent that answered the phone during the process was very prompt at answering my questions and had excellent knowledge about finding me the best policy to fit my needs I truly appreciate how effortless they made the experience… from emailing me a quote for my insurance and then working with me to get me set up with a new policy. They were prompt and responsive to any changes I needed to make. Like I said, effortless! Everyone in Jeannine’s office made sure all the bases were covered and took such great care of me. I rarely take the time to write feedback such as this but when someone goes above and beyond to help a customer, they deserve the recognition. Jeannine and her teams efforts didn’t go unnoticed. Thank you once again to Jeannine Rimmelin Ordway Insurance. I really feel I am in “good hands with Allstate”.

George Maynard After years of excellent service from Joanny, I was concerned when I learned that my account would be handled by someone else in the office. Fortunately, my fears were quickly put to rest when Mary Beth took over and immediately and efficiently processed all my changes and additions. More excellent service! Thank you, Mary Beth

Mark W All I can say is this company sucks! I had Allen insurance for years before it was bought by out. There are basically three people who supposedly run this company...Tom the new owner, his son Hayden and John who is supposedly supposed to take over the company someday. They are extremely hard to get a hold of when you try to call. Many times Ive tried, they were out golfing. I wanted to cancel my coverage due to the sale of my house. I sold my house in May but my coverage was good through mid June. I called them about a month before I sold my house to cancel...I finally got in touch with Hayden because John was supposedly gone on vacation. I submitted my signed cancellation but Hayden never turned it in. I got a notification from Citizens that my policy was in default. I called them and told them that I canceled the policy in May and they said they never received it. I called Allen insurance and finally got in touch with John. He said he would take care of it since Hayden (who is completely worthless) never turned it in. As of today, Ive never heard anything back. So needless to say, because of them, I was cheated out of what little refund I had coming back. Moral of the story...WORTHLESS COMPANY! Go with someone else! I did and my new agent is awesome!