KAY Jewelers - Pompano Beach (FL)

Clare H I went to Carla on two seperate occasions. One, after my husband left and I had to sell my engagement ring, and another time with my grandmothers ring. Carla was knowledgeable, fair, and comforting during a very difficult time in my life. Many times businesses fail to realize that parting with items isnt always easy. Carla made sure I was comfortable with my decision and offered other options before I agreed to sell. She is a lovely human being. Clare Hall

Marla Ottenstein A friend of a friend, of a friend told me about H.M. Rose Jewelry (formally Kristoff Jewelers). From the moment I met Michael, I knew I had stumbled upon a gem (excuse the pun). Michael, and his wife, Margie, are wonderful people. When Michael designs a piece, the project becomes personal and the results prove it. I had a ring, necklace and earrings, all of which were from grandmothers, great grandmothers and my mom, and all of which were not being worn. He is a genius! Ive attached a photo of the necklace he created for me, as well as a photo of some gold hoops he made to match a similar pair I already had in silver. I trust him explicitly and have returned several times to have him up-cycle things I wasnt using. Ive referred numerous clients and friends to H.M. Rose Jewelry. Everyone calls to tell me how pleased they are with the superlative customer service and with their jewelry.

Maria Alejandra Urena If giving more than 5 stars was an option, I would take it! Aside from designing insanely beautiful pieces, their staff was extremely friendly and committed to helping me find the right gift.

Steven Schragel I wish all service stores were like this. they were so honest and helpful when i brought a gold chain in for cleaning and repair after it was accidentally washed in the laundry. after a hard look and hand polish they told me I didnt have to spend money on anything else since it wouldnt be worth it. I appreciated the honesty and will certainly go back in the future.

Marjorie Ferguson Cassie Store Manager Timothy District Manager Ken Rep. They were pleasant and very helpful team while we shop for some new jewelry. They have a vast knowledge on why things are a certain way. Please if you in the business of acquiring something shiny and new please stop by Kay’s jewelers in oak mall

Renee Cassada Will was very helpful and they gave us a great deal on necklaces and pendants. They were all very patient with us while we shopped! We love this shop!

Matthew M I buy sell and trade watches on a hobby level. These guys are amazing market value numbers on sales or trade. Every deal I’ve done has felt like a good deal for both of us.

MoonlitVoz Terrible Experience – Stay Away! I had an extremely disappointing experience with this company. I brought in a gold necklace and a watch for service, and they completely mishandled both items. They switched out pieces of my gold necklace without telling me and returned it in a different condition than I left it. On top of that, they broke my watch during the process. When I confronted them about the issues, they refused to take responsibility. They offered no refund or compensation for the necklace, and were rude and dismissive when I asked for a resolution. I expected professionalism and honesty, but got the complete opposite. I do not recommend this business to anyone. If you value your jewelry and want fair treatment, take your items elsewhere!

tom bob Great customer service polite and friendly and helpful and very fair priced on getting my watch sized correctly