Jim Dickerson - State Farm Insurance Agent - Defuniak Springs (FL)

5 /5 Rob V: If we could give a 10 we would. We’ve been with State Farm for a couple decades starting in Indiana both house and auto. Moved to Fl in 2015 staying with State Farm and never having a claim, then my wife was a pedestrian and struck by a vehicle in Lynn Haven, not familiar with a No Fault state and the process, Kirsten led us through the process explaining things and sending forms as needed, things went flawless. Then 2 yrs later there was question about our homeowners insurance during an update to our policy. Once again Kirsten led us through the process sending photos, forms etc for us She continually checked on the status and kept us updated on our policy even though she didn’t have to. State Farm isn’t the cheapest insurance and I’m sure we could find cheaper but to find that level of customer service and caring would be highly doubtful. It’s people like her that keep us coming back and wanting to continue business there.

5 /5 Jen Froehlich: I recently switched to State Farm after many years with USAA. State Farm has been a breath of fresh air to say the least! They were so helpful setting up my insurance, wonderful attention to detail, and the entire process has been a breeze!

5 /5 Maxwell Boone: I forgot how nice great customer service felt! Victoria was so helpful in setting up my new policy, she even managed to find me an additional discount! After I told her about a previous bad experience she even took the extra time to personally verify all my information and enrolled me in text notifications about any changes or updates to my policy! Really grateful to have had such a positive experience!

5 /5 James Field: Call my agents office first thing in the morning after my accident, and they promptly helped me get my claim started . About 2 hours later the claims office called and gave me a claim # and set up my rental car. My agent in the office was very friendly and helpful with my claim.

5 /5 Louise Burfield: The two young ladies who helped me with a new car insurance policy were very professional and courteous, and extremely helpful. I’m so glad I picked this agency to do business with!